Customer Ratings & Reviews
- Model:
- EO-BG930CBEGUS
- SKU:
- 5657594
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers love the Level Active Wireless In-Ear Headphones for their fantastic sound quality, comfort, and long battery life. They appreciate the sleek design and the convenience of being wireless. However, some customers have concerns about the durability of the headphones, the low volume, and the lack of bass.
This summary was generated by AI based on customer reviews.
Low quality in every aspect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth range minimal Sound quality poor Plastic is flimsy If you do happen to get the earbud far enough into your ear. You can hear some bass otherwise very tinny
No, I would not recommend this to a friendHeadphones just "ok"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the most part the headphones are ok because they work but not as great as you want them to.
No, I would not recommend this to a friendDon't like apps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the design.. Need app in order to work so didn't like it..
No, I would not recommend this to a friendFair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to turn on and off u are not sure if it's off and ear buds not comfortable cord to short
No, I would not recommend this to a friendNot impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as gym and jogging headphones, but ended up returning it. They had trouble staying in my ears and often fell out. Also, the connection wasn't great with my S7, the quality of music was pretty poor as well. My phone has no other issues connecting to Amazon echo or my vehicle via bluetooth, for what worth.
No, I would not recommend this to a friendThey are ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use them for the gym, but the sound is not loud enough to block out the excess noise.
No, I would not recommend this to a friendOk headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones were messed up in about 2 weeks due to excessive sweating.
No, I would not recommend this to a friendGarbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have poor sound quality and are uncomfortable. What else can I say.
No, I would not recommend this to a friendNot impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They fall out of your ears once in awhile and they don't get good sound...
No, I would not recommend this to a friendDoesn't Stay paired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned these beacuse they wouldn't stay paired to the phone.
No, I would not recommend this to a friendBeeps randomly at times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is OK. Features not great. Should be priced at fifty dollars.
No, I would not recommend this to a friendWaste of Money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please do not buy this headphones. Not user friendly.
No, I would not recommend this to a friendNot very effective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited about this item initially. It promised 5.5hrs of playtime. I work out for close to 3 hrs in the gym. It didnt live up to that lifetime. I had to return. Besides, i couldn't for the life of me get it to connect to the gear app. Must be defective.
No, I would not recommend this to a friendNo Bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like it. I went back and bought beats 3
No, I would not recommend this to a friendAlready Returned Them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung dropped the ball on this one. I purchased 2, the 1st one I returned the same day because it was a return Best Buy put back on the floor that didn't have instructions. The second one stopped working in 5 days, I should have took heed to the reviews.
No, I would not recommend this to a friendThey are just really expensive and bad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They don't keep a charge for long (1 1/2 hours before it gets spotty). The distance before it cuts off is terrible, i'm talking about inches. Its too expensive to be such a terrible name brand item.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Wanzie, I understand your frustration with these headphones. For further assistance, please contact Samsung Customer Support via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
4. Toll-free calling: 1-800-SAMSUNG
^Michelle
Not long lasting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.6 months of use and it stopped playing in one ear.brought it back and got a replacement 6 months later it stopped working.. Thank god I bought the geek squad on this
No, I would not recommend this to a friendHurts your ears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The buds stick way to far into the ear. Hurts the ears. No wonder they were on sale. Spend the extra money and get something of quality.
No, I would not recommend this to a friendNot a good buy..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it being Samsung, they would be great headphones. But , they sucked.. I went with those pilot ones.. those were a great buy.
No, I would not recommend this to a friendPoor sound on one ear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is poor on my right ear. Volume works and great for workouts but right side is not as lous as the opposite side.
No, I would not recommend this to a friendBrand response from MsSamsung
Posted .Hello Orlando13, we understand your frustration with these headphones. If you are still having issues, please feel free to fill out this form and our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Michelle
