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Customer Ratings & Reviews

Customer reviews

Rating 2.1 out of 5 stars with 7 reviews

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43%
would recommend
to a friend

Customers are saying

Customers highly value the features of the Level Active Wireless In-Ear Headphones, despite some concerns. While some customers appreciate the wireless feature, others have expressed dissatisfaction with its reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Cons mentioned:
    Wireless

    Rated 2 out of 5 stars

    headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are not wireless like you tittled it I was spected something else . is good price but you should remeve them from the wireless options they are good quality but I was looking for something wireless.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wired and dont work was a gift and bb wont exchange

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones wasn’t what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though these headphones weren’t what I expected (wireless) I do live the portable battery charger that comes with and am able to plug in my car.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong description and packaging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    description and summary says its wireless headphone but they are not, its wired device, typo at BestBuy.com, returned the product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds and charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two little gaveta are great for travel listening to music while charging your phone

    I would recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 1 out of 5 stars

    They are not wireless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for about a week very anxious to get my new hearing aids. These hearing aids buy them as they needed a wireless product to perform sports without any problem. When they arrived it takes a very great disillusionment to see that they are NOT WIRELESS. I do not know if the quality is good, because I do not use them to be able to exchange them for another product at Best Buy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 1 out of 5 stars

    Labeled Incorrectly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son because he needed wireless earbuds to use with his phone. Well, when we received them and he opened them they were wired. I don't know if the probleml lies with Samsung or Best Buy, but they need to be labeled as wired and not wireless. I only gave it one star due to the labeling not performance.

    No, I would not recommend this to a friend
  • Customer reviews from Samsung New Zealand

    User rating, 3.1 out of 5 stars with 12 reviews on Samsung New Zealand.

    See all Samsung New Zealand reviews
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