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Customer Ratings & Reviews

Your price for this item is $59.99
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The comparable value price is $79.99

Customer reviews

Rating 3.9 out of 5 stars with 506 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers love the Level Active Wireless In-Ear Headphones for their fantastic sound quality, comfort, and long battery life. They appreciate the sleek design and the convenience of being wireless. However, some customers have concerns about the durability of the headphones, the low volume, and the lack of bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 506 reviews
  • Rated 1 out of 5 stars

    Broke within a few weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones stopped working on one side after a week and then all together after a few months. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable and horrible battery life earhooks and fins were so uncomfortable definitely dont recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible sound and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound horrible. I have cheap dollar store headphones that sound better. Stay away

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is horrible and quit working after 2 weeks. Samsung products are horrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are garbage, kept losing connection. Thankfully best buy allowed me to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product I did not like the battery runs out very fast do not fit well to the ears

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ehhhh.... not so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is tinny, fit is uncomfortable, and Bluetooth connection isn’t great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after only 3 weeks. I really enjoyed them when they worked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this product for less than 30 days and now it doesn't work anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit but very poor sound quality compared to the wireless beats

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke with a day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within a day and did not stayed charged for long.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Hello, we understand your frustration with your headphones. If you are still having problems, please feel free to fill to reach out to our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Sarah Samsung

  • Rated 1 out of 5 stars

    stopped turning on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped turning on after 3 weeks would not get these

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor fit and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the way they fit, the sound was poor

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Good for the Price Range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort and Stability was good for me, never came off and rarely needed some adjustment while I was working out/jogging. Bass isn't awful, in fact I think it's at a good range for those that don't like bass heavy songs, but I noticed that it can get drowned out in a lot of songs. As for the mids and highs, I personally liked them. They're not super crisp, but they still sound nice. As for the battery, I've only used them for as long as I needed them when working out (2-3 hours) so I haven't really ran into any problems. With all that being said, don't expect some super high quality audiophile grade headphones (obviously), go buy a separate pair of cans for that. These are for those that need a pair for when they work out and don't want a cord to get in the way, and they do a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best bang for the money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a pair of level C64C earbuds for Christmas last year. I work out, play sports, and a lot of golf. I’ve put these to the test! I’ve walked away from my phone across two fairways and still had my music while golfing! Quality is there.! They fit perfectly for me. I’ve just actually bought another new pair to use in the office.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Gets the job done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really weird ears and for years I have tried multiple products that will stay fit and snug when Im at the gym. These will not fall out y'all. I ran, bench, curl, and climb. They have multiple buds and clips to fit your needs and battery life is okay, but sound is amazing and bass is just enough. I bought these for 59$ def not for $80. But they also rotate in your ear to add extra snug and more secure. You can hear your heartbeat once they are in properly. I ditched my powerbeats 3 for these. Seriously, these are legit amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Samsung level active are great! For $55+ tax this is a great buy. Once you put them on they’re like glued to your ears. I lift a lot and these are perfect! They don’t get in the way when I deadlift, squat or OHP. Anyways I’ve been seeing a lot of negative comments about sound quality and at first I was afraid to buy these but I took a chance and still purchased the level active and I’m glad I did. The sound is Amazing! The Bass! Man it hits hard! Anyways I think I know why people are having issues with the “low” sound they’re having. When I connected my phone to the level active and turned my music on at first it was low and I was like “wow people online were right” but I started messing with them and figured out that when you turn the volume up on your phone you also have to turn it up on your headphones as well and it fixed everything. The sound is great! Just remember to turn the volume up on your device and afterwards click on the + button on your Samsung level active to turn it up as well and your problem should be solved. Enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    the wife loves them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these things work great, i even used them as hearing protection when i went to the gun range, the noise cancellation is awesome, without being turned on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Stay away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the worst I have had. Each ear fitting does not work well so the headphone feels as if it is constantly falling out. Every four or five minutes the headphone disconnect and I must reconnect them to my iPhone. But, when they do stay in and are connected the sound is pretty ok, so I gave them two stars.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Sound Q no good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is terrible. Lack of low end bass makes everything sound high pitched and tinny.

    No, I would not recommend this to a friend