Customer Ratings & Reviews
- Model:
- EB-U2500XJEGUS
- SKU:
- 6669029
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers are positive about the product's strong magnetic hold, which securely keeps phones in place. They also appreciate its portability and great build quality. However, customers are negative about the charging speed, citing slow or non-existent wireless charging.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Build quality, Magnetic strength
Great magnet charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful magnet and charge fast great quality
I would recommend this to a friend MagSafe Samsung charge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits an S26 perfectly. . . does not cover the camera
I would recommend this to a friendSamsung power pack
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast charging. Great product. Would highly recommend
I would recommend this to a friend- Pros mentioned:Magnetic strength
Portable mag charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Itwm fits well on the Samsung phones and completely avoids the camera. Also seems to hold on very well... pretty strong magnet. I have noticed that if youre actively trying to use your phone while using this charger, the charger can start to get a little warm. Charges just fine though! Would recommend for Samsung users (Im using the Galaxy s26 ultra)
I would recommend this to a friend - Pros mentioned:Build quality, Portability
Compact charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this charger on the go, as a nurse, I can't be connected with a wire at all times when i need my phone on the go. Keep it in a pocket of my scrubs, it is not bulky at all and quality is great. My coworker loves it as well. Value of it was worth it. Works great and is so easy to use.
I would recommend this to a friend - Pros mentioned:PortabilityCons mentioned:Charging speed
Charges fast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 stars because it seems to only give one full charge but it is small and easy to carry. I've only charged using the provided cable so I can't comment on the pad. I'm using for a Galaxy 22 ultra. It's worth the price.
I would recommend this to a friend - Pros mentioned:Build quality
Power bank
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very light well made great little power bank highly recommend
I would recommend this to a friend Extra battery life with ease was welcomed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slim and plenty of extra battery life. The kickstand is a nice added option!
I would recommend this to a friend- Cons mentioned:Charging speed
Short charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've have the Samsung Galaxy S26 Ultra and got this battery bank in March for $45 ($15 after Best Buy Certificates) when it first came out. I finally got a chance to use it in May and it wasn't that great. It gave me like a 20% charge then it was dead. It was a slow charge and I was using my ohone at the time so that could have played a part.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings 1MichMan, thank you for taking the time to share your feedback with us regarding your experience using the Samsung Magnetic Wireless Battery Pack. We appreciate your candor as we continue to improve our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The advertised Magnetic Wireless Battery Pack (EB-U2500) has a 5,000mAh capacity, designed to provide roughly 50-60% charge for modern Galaxy S series phones, and is meant for portable, "on-the-go" top-ups, not as a full, high-speed recharging station. If the device is dying after only 20 minutes and charging slowly, it may be experiencing a power issue, misalignment, or high heat. Here's a few steps you can take to help resolve what you've described to be experiencing: * Connect the battery pack to a wall charger. Press and hold the side button for more than 7 seconds to reset it. * Ensure the magnetic connection is perfectly aligned with the phone's charging coil. Magnets must click into place securely; misalignment causes significant efficiency loss and heat. * Remove any thick or metallic cases, as they interfere with the magnetic strength and wireless charging efficiency. * If only one LED status light is blinking, the battery pack itself needs to be fully charged first. * For the fastest recharging of the power bank itself, use a Samsung-approved 25W PD wall adapter. If you would like to share additional feedback with us or if you'd like further assistance, please feel free to reach out to Support at your earliest convenience. Thank you for being a staunch Samsung customer. - Debra
- Cons mentioned:Charging speed
Great powerbank, coild be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great powerbank specifically designed for galaxy phones. Wish the capacity was more though as 5k is barely enough to charge my phone once.
I would recommend this to a friend - Pros mentioned:Portability
Wireless charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, charges quickly. Great to take with you
I would recommend this to a friend - Pros mentioned:Magnetic strength
charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This magnetic charge fits my phone perfectly as stated
I would recommend this to a friend Convenient Charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient magnetic charger, but charging capacity needs to improve.
I would recommend this to a friend- Pros mentioned:Magnetic strength
Great charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It charges rapidly. The phone is held magnetically.
I would recommend this to a friend - Pros mentioned:Portability
Great Battery Pack
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is light weight. so far I am happy with the purchase.
I would recommend this to a friend - Cons mentioned:Charging speed
Is it needed?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it has a stand. But the charging speed is reaally slow. Feels like a waste of a buy to be honest.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Donny, thanks for taking the time to review your Samsung Magnetic Wireless Battery Pack. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To fix slow charging on your Samsung Magnetic Wireless Battery Pack, please first ensure that it is properly aligned, remove thick or metal cases, and check that "Fast wireless charging" is enabled in your phone's battery settings. If you have any questions for us afterward or if you would like further assistance, feel free to contact Support. Thank you for being a dedicated Samsung customer. - Debra
- Cons mentioned:Charging speed
Good Design Low Power
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item has a great design but needs more battery capacity for more charges. I use the Fold7
I would recommend this to a friendBrand response from Samsung
Posted .Aloha Teddy, thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Magnetic Wireless Battery Pack. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The advertised Magnetic Wireless Battery Pack (EB-U2500) (5,000 mAh) can charge your Galaxy Z Fold7 roughly 60-70% wirelessly in one sitting, as it provides approximately 15W Qi2 wireless power. Due to energy loss in wireless transfer, it will not fully charge the Z Fold7 (4,400 mAh) from 0%. A wired connection (25W) is faster. Keep in mind that the battery pack itself must be charged to full capacity before use to achieve these result. If you would like to share additional feedback with us or if you would like further assistance, please feel free to reach out to Support. Thank you for being a staunch Samsung customer. - Debra
Better than Expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome slim profile and quickly charges with the card. Wireless charging was better than expected from the reviews I've read. Price was better compared to buying directly with Samsung.
I would recommend this to a friendFast charging
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it for my husband, he loves it. Easy to charge and fast charging when using.
I would recommend this to a friend- Cons mentioned:Charging speed
SLOW CHARGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It charges very slow. Takes three hours to charge your phone!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations JasonU, thanks for taking the opportunity to review your experience using the Samsung Magnetic Wireless Battery Pack. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To fix slow charging on the Samsung Magnetic Wireless Battery Pack Model number - EB-U2500XJEGUS, please ensure that you're using a 25W or higher PD wall adapter, remove thick protective cases, and activate "Fast wireless charging" in your phone's battery settings. If you have any questions for us or if you'd like further assistance, please do not hesitate to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra