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Customer Ratings & Reviews

Customer reviews

Rating 2.2 out of 5 stars with 19 reviews

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Rating by feature

  • Value

    Rating 2.7 out of 5 stars

  • Quality

    Rating 3.1 out of 5 stars

  • Ease of Use

    Rating 2.3 out of 5 stars

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Cons mentioned filter

32%would recommend to a friend

Customers are saying

Customers regard the Milanese Watch Band as having sizing issues, with multiple complaints about receiving the wrong size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    It not fit as advertised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't fit my galaxy watch 5 and it scratched the back of my watch.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Does not fit Watch 5 Pro.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item I was sent has the same UPC as the listing, but does not advertise on the box that it would fit the Watch 5 Pro. The clasps on either end do not fit between the prongs on the Watch 5 Pro Titanium Grey LTE that I own.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Incorrect Product Match

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed this item Mulitple times online before purchasing but when received thw item did not match the Watch 5 Pro even though it stated in item description that it would fit...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Should have trusted the reviews - Don't Buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is NOT M/L. It is S/M for a 40mm watch. Also it is not an original Samsung product. Says "Designed for..." which means it is a 3rd party manufacturer which has Samsung's approval. In this case Dongguan Mingfing Hardware Products Co. Ltd. "Samsung accepts no responsibility... contact the manufacturer..." Best Buy should be embarrassed. This product is blatantly mispresented.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Size incorrect

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The listing was incorrect. It is a size small event though it says M/L. It turns out this band only comes in that size.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Does not fit Watch 4 or watch 4 classic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it's listed for the Galaxy watch 4 and watch 4 classic, it doesn't fit either of them. I sat for about 2 hours trying to get the pins seated but it just wouldn't fit on either the 44mm watch 4 not the 46mm watch 4 classic.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi WeaponX!

      Thank you for purchasing Samsung Galaxy Watch Band for Galaxy Watch4 and Watch4 Classic and leaving your review. We truly appreciate your time to let us know of your concern with regards to your watch band. We are so sorry that neither of those fits you. Let me help. Here's the link on how to find the right band size for your Samsung SmartWatch:

      https://www.samsung.com/us/support/answer/ANS00087245/

      For additional assistance, I’m including the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144207844

      Thank you for choosing Samsung!

      -Remie Samsung

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    DO NOT BUY!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute trash! Does NOT fit the Samsung Galaxy 5 Pro, even though it claims to fit 20mm. Also, I ordered the M/L but received the S/M size. Going to a store to return this trash!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't fit Galaxy Watch 5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pins don't sit in pinholes at all, causing the band to never be secure and constantly pop out of place.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Best Buy, try and know what your products are

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know what flat-footed child wrote this item description but this watch does NOT fit galaxy watch 5 pro.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very tight but perfect fit with GW4, S/M not M/L

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, don't believe the posts saying it doesn't work with Galaxy Watch 4s or 5s. It does, but it's just a very tight fit. I thought it might not when I first got it, but it does, it just takes some finagling and sliding it in *from the bottom up*. It was doubly hard because I have a cover on the watch body (Spigen Liquid Air Armor). The reason it's such a snug fit in the watch is so it's not lose and rattling around. It's basically seamless, looks great! Do believe the S/M instead of M/L claims - I got a S/M but it still fits me fine. Wouldn't work for a larger wrist though. It's really nice quality, looks really good, seems very durable, and breaths nicely. I got it to replace the GW4 silicone band that got sweaty and itchy all the time, I regularly forget I have it on, now.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Doesnt fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not even fit on watch 5 when it says it does.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not lock on the one side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get this band to lock into place on the Watch 4 44mm. I tried 5 different times and it just would not lock on one side. I ended up returning it back to Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice style

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knewv pretty quick this band was not for me. Very nice style however very stiff and uncomfortable for me. Thank you

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Dont buy if you have Galaxy watch 4 classic 46mm

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As per description of product on bestbuy,it is a 20mm band which is supposed to fit watch 4 and watch 4 classic. They have not mentioned anything about the dial size. I have both watch 4 and watch 4 classic, but this band doesn't fit on the classic model 46mm. I really liked this band, but I will have to return it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought a M/L ans received a S/M

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an M/L sizes band and received the wrong size!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would buy if it would fit.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not fit the Galaxy Watch4 Classic in the curvature or location of clasp.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A great compliment to a Galaxy watch.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use with my Samsung Classic Watch 4 and I am very well pleased with it. It complements the design of the watch and is very comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice strap. Looks elegant and make my watch look expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product availability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been satisfied but getting product on time has been a challenge

    I would recommend this to a friend
  • Customer reviews from Samsung US

    User rating, 1.8 out of 5 stars with 5 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
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