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Customer reviews

Rating 3 out of 5 stars with 1 review

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Rated 3 out of 5 stars

    Nice speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Sound Tower is genuinely a great speaker with impressive volume and awesome lighting effects. The build feels solid, the sound is crisp, and it easily fills a room or backyard. If you’re looking for a fun, powerful party speaker, it definitely gets the job done. That said, I ultimately decided to return it and go with the JBL 720 instead. For about $200 more, the JBL’s sound—especially the bass—was noticeably superior. The JBLs are also currently marked down by about $300, so spending a little extra for the upgrade just made sense. My only real complaint about the Sound Tower was the app. It never seemed to connect properly and was constantly “searching” for the speaker, which got frustrating. Aside from that, the speaker itself was awesome and I’d still recommend it to anyone who doesn’t need the deeper bass or the app features.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Brad,

      We appreciate you taking a moment to review the Samsung MX-ST50F Sound Tower.

      We are always here to help and would have been happy to assist in providing settings adjustments to resolve any issues you were experiencing. The MX-ST50F Sound Tower has many settings to optimize your audio experience and modes, such as: PARTY, STANDARD, HIPHOP, EDM, ROCK, LATIN, HOUSE, or REGGAE.

      Should you ever decide to give Samsung audio products another try and have questions or need or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our Live Chat with an agent, as well as manuals, software, and warranty information, can be found at the “Support” link on our website. Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the future.

      ~ Samsung Solutions Samsung

  • Customer reviews from Samsung US

    User rating, 4.7 out of 5 stars with 12 reviews on Samsung US.

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