Customer Ratings & Reviews

I wanted a small laser printer for my home so my wife and I could share without needing my PC turned on. This was a HUGE mistake. The network configuration is out of the dark ages, even though the printer claims DHCP, it does not configure itself. I had to download a utility from Samsung, then using USB configure for static IP addres, then manually set the IP address. 3 hours later I have my "network ready" printer running. If I was not a totally network savy user it would have gone back. Lastly Samaung's tech support was a joke, my cat knows more about networking than they do. I would only recommend this product to an enemy.

I bought this printer to replace an aging HP 5M network printer and after setting it up I wish I had not waited so long. Network setup was as simple as logging into my router and determining what IP address DHCP had assigned to the device and then putting that address into the address bar of IE. The configuration was displayed for every imaginable set up. The setup software disc may have done this for me, but I didn't try it. The print speed is impressive and the text quality is very good. I haven't tried the duplex feature yet and I have another printer for graphics, so I haven't printed any pictures either. Overall, I'm very satisfied for the cost.

Originally purchased 12-2008. First, the toner cartridge that came with the printer was defective. The copies were smeared and awful. I spent hours trying to clean the cartridge and ran all the utilities over and over - very frustrating. I thought I was going to have to return the printer. After speaking at length with support - and against my better judgment - I purchased a new cartridge and the smearing problem was solved. But if it hadn't been, I would have been out $65.00. Samsung, "Get with it and pack a decent cartridge with your printers. You'll save everyone a lot of headaches and $ - yourself included." The second problem is with paper handling. I regularly get 2 pages slipping through together when only one should and each has a partial print. This is a problem for me because, in my business, I am constantly changing between forms and only put in the number of forms needed in any given circumstance. I have wasted a lot of expensive form stock. This printer replaced a workhorse Lexmark that had been in daily use for 12 years. It is smaller and quieter and was easy to install but, I have to say not as trustworthy. 03-21-2010 The fuser has blew out. This is the worst B&W laser printer I have ever used. Save yourself time and headaches; get a Lexmark or Brother. Sorry Samsung - love your monitors and TVs but this printer -> PU.