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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 218 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the fast performance, light weight, and long battery life of the Notebook 9 Pro 13.3" Touch-Screen Laptop. They appreciate the touch screen capabilities and find the price to be reasonable compared to similar products. While some customers find the design to be bland, many are pleased with its overall functionality and portability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 218 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    great versatile laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience so far - syncs up great with my phone. Fast laptop too.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great running notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as needed, plus more. Very clean machine and very light weight

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed and responsive that includes the S Pen is just what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop, sleek design, good batterh life, Awesome performance!

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light Compact Great for photographers like myself who can still

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Travel Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung lap top is really nice -- small, fast, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, light, sleek, the total package! Absolutley no complains

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid combo computer and tablet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer after my previous one died. Samsung's model was lightweight, reasonably priced and was essentially everything I needed. The only issue is that the sounds is a bit low from the speakers. Even at 100% sometimes, it can be a bit lower than you would expect - especially if using it on your lap. Other than that, I'm enjoyed my new laptop very much.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 4 out of 5 stars

    This little laptop has served me very well.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has meet my needs and beyond. Light weight and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Smooth as silk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth as silk!! Responsive screen, fast and zero lag. 5/5.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Its the best laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is great for all my classes. Easy to work battery life is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop that would let me take handwritten notes, type up essays, and play games (Sims 4). This laptop handles all if that beautifully. Taking notes in OneNote is amazing since I can write while resting my wrist on the screen. Playing games is good too since I can play at the highest resolution with no problems. Highly reccomend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery, small screen but clear, learning Windows 10

    I would recommend this to a friend
  • Cons mentioned:
    Faulty keyboard

    Rated 2 out of 5 stars

    Keyboard didnt work correctly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this computer to use for school a year and a half ago and from the first day I used it the keyboard didnt work correctly. Some keys would not work, but not all the time so I would be in the middle of typing and all of a sudden 7 different keys would stop working. I wasnt able to turn it in to get fixed because I needed it for school and didn't have enough time to send it back to get fixed so I've just been living with it, but i hate using it for this reason alone. Also, the screen is fragile and a hairline crack is now on my screen after using it for just a few days. Otherwise the laptop itself is really good. I wouldnt get this laptop refurbished as I did, get it new and maybe you wont run into any of the issues as I did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy To Use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's just say I trust my 6 year old daughter to use it :) She spilled water on it and nothing happened. I've had this for almost a year now and the screen is scratch free. It's light weight. I love the pen. I have a Dell at work and this is way better on the eyes. Hope this helps!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    supervisor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer is does have no issues.is faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid, fast, dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Samsung Notebook 9 laptops I have purchased within a few months. They are solidly built, fast and dependable. The display is high quality and responsive to both finger and the included pen. Purchased both on sale at Best Buy for less than I have ever found at any competitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good package of power and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the computer for 3 months and am increasingly enjoyed the purchase. It is fast, light weight, with good screen and comfortable keyboard. The best part is the ports built-in; HDMI, microSD, USB-C, and USB-B. It is capable to compete with any othet 2:1 on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    portable powerhouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not too much bloatware, works well, size and weight are good for my kids to carry around, and the included pen (while a little gimmicky, is actually kind of nice). We got a great deal on an open box and clearance; if you can find that, it's a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for me. I am a college student and this device goes above and beyond. The only issue I have is storage space. I bought a 200gb micro sd card to accompany the computer and it works perfectly for my needs.

    I would recommend this to a friend
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