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Customer Ratings & Reviews

Your price for this item is $989.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 267 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Notebook 9 Pro 2-in-1's excellent touch screen, light weight, and impressive battery life as significant strengths. Many appreciate its ease of use and performance, along with its compact size and sleek design. However, some users point to the lack of USB ports and occasional overheating as drawbacks. A few also mention concerns about the included pen and speaker quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-267 of 267 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent 2-in-1

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Context: I wanted a small, fast, capable 2-in-1 to take care of "regular" home computer needs for me (e.g. bills, taxes, shopping for things I may not need, etc.) and allow my daughter to have a more portable solution for her school needs (e.g research, writing papers, spending too much time on YouTube and social media). Nothing fancy. Will provide updates as I test other functions. Pros: - LOVE the 13.3" size- big enough to use, small enough to be light & portable - Much prefer the metal case vs. plastic - SSD is very fast- for startup, working and getting apps up & rolling - I'm no audio or videophile, but the picture and audio are definitely better than any of the (admittedly older) laptops I've used - The amount of "bloatware" that Samsung adds to the computer seems much better than what I've experience on previous laptops from a couple other manufacturers. Cons (sorta, depending on use & perspective): - The speakers on the bottom are a non-issue for me on a desk or with headphones- my daughter indicated some frustration that her in-bed-with-laptop-on-a-pillow position left the sound somewhat muffled - Past versions of this model have a built in slot for the pen- this one does not. I figure the trade-off was made to allow the overall size to be even smaller and more sleek, so I don't care. (Note: I have used another product that had a magnet attachment- that could have been nice, but I'll get over it. Overall, I'm very pleased with the new acquisition!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good to buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it for my 11 old kid and she is loving it. No issues, no slow down, running smooth..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Yes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer during my college years! It was great while it lasted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung = Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, I had no issues. I can always count on quality with Samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this laptop had it for 5 years of engineering school then the screen stopped working.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's being less than a week but at least until now the laptop has been amazing! It is not for hard gaming of course but for normal games is pretty good and for daily tasks like google, word, etc. it is pretty good. The battery life is pretty good. With light use, it lasts more than 8 hours on screen for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 2 out of 5 stars

    Mine went down in 1.5 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop at first since it is very light and also the tough screen feature. However yesterday suddenly it has some buzz sounds and I need to do factory recovery. I followed the screen process but it kept asking me to do the factory recovery again and again and again. It can never be opened now. I don't think the quality is good.

    No, I would not recommend this to a friend