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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 1085 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the POWERbot™ Wi-Fi Connected Robot Vacuum's cleaning performance and powerful suction, noting that it effectively cleans carpets and removes pet hair. Many appreciate its ease of use and relatively quiet operation, while the intelligent mapping feature is also praised for its effectiveness. However, some users point to shortcomings in battery life, navigation, and the small dustbin capacity, along with occasional app connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,085 reviews
  • Rated 4 out of 5 stars

    Good for the most part

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has trouble around lips in the floor. Still have to sweep every couple days. But is good at keeping pet hair to a minimum

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is proud to have you as a satisfied member of our family. ^Lo Samsung

  • Pros mentioned:
    Suction power
    Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I loved my Samsung robot vac. I soon learned you have to clean the filter often if used for high traffic areas, so you will need to purchase an extra filter to allow one to dry while using the other.(I ran my vac daily) Also, if I would turn it on then need to send it back to the base it would get lost. It did vacuum pretty well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your time to write the review. I'm including the link for some tips for mapping (https://bit.ly/2EQXpVR). Samsung is happy to be part of your home. ^Shifa Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Yes I am Lazy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated to purchase this item, thinking this product is really the ultimate lazy mans toy. 6 months later I could not be happier. It is not a total cleaning solution, still have to manually clean around furniture but only once a week. Coming home from work every night and not having to vacuum dog hair made it worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical but it's great just should have purchased the model with a cutter bar to take care of hair and thread. We love this vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it, the dogs are not too sure about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are amazed by how it gets around all the obstacles in the house and how much it picks up every time it works. Great time saver.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Get vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the vacuum and it does a great job. It takes two charges to clean a 2000 sq ft hardwood floor home. Samsung please add a option to choose which days the vacuum cleans instead of everyday or none. Most of our small and large appliances are Samsung. This needs to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret waiting so long to buy a robot vacuum. We have pets and this thing cleans all the pet hair and dirt the animals bring in.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the vacuum. So quite and powerful! Our dog sheds a lot and all his hair is gone. It vacuums in straight lines so the carpet looks like professionally cleaned. It finds the charging station without any problems and once it recharges it continues to vacuum where it left off. Best purchase ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good suction, the system to map yhe floor looks good, I don't see it going to same place everytime like some othes robots...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little bit of doubt when I was ready to purchase this item , but when I started it , it met my needs! Awesome vaccum

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    It really sucks...in a good way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprising effectiveness on carpet and hardwood both. Got this free when buying appliance package. Two best days to buy appliances are 4th of July and Black Friday. Do your homework- you can get lots of free stuff. Best buy actually beat out local appliance stores on price of washer/dryer and Fridge with rebates.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Navigation

    Rated 2 out of 5 stars

    NOT my Choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked great out of the box but when it came to working on my hardwood or carpet.... Thumbs Down. I had big issues with the programing to sweep the floor. it just would not get across the room at all + it took so long it died before it could dock itself back to charge

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung POWERbot Vacuum. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142641899. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is way to use and it is very helpful if you have pets. I no longer have to sweep pet hair up on a daily basis.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    great!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great cleans very well however the battery life isn’t the best but it definitely gets the job done

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Chrisnyc1978. Samsung is excited to hear that this vacuum is a great fit for your home. Thank you for sharing your feedback with us. ^Lo Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great with hardwood floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the app. Will get notification when it's done cleaning and charging. The spot clean function is great, as well as the controller. Setting the auto clean was very simple to setup, as well as the wifi setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it for free during promo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for free during Black Friday promotion but i need to pick up this later So i dont know it works well or not

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Samsung Powerbot but it could be have a better battery life when in operation.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for the helpful feedback, Quincy! Samsung is always looking for ways to improve. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best vacuums I’ve ever owned - high trash capacity and very powerful. I have a husky and this bad boy keeps my floor clean. I do however have to deep cleaning it every 2-3days to maintain it longevity but it’s not Samsung’s fault. Blame it on the hair. Lol The only think I have to say is that it does leave tracks on the floor close to all the walls hence why I gave it 4 stars

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this Robot vacuum cleaner. It cleans the hard floors and carpets. I don't even have to sweep much at all. I just dust around my base boards and corners which is super quick. Cuts me sweeping the floor by 90%. You can't beat that. My floor is always clean. I love it.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for in between vacuuming with my normal vacuum. App did not connect to vacuum.

    I would recommend this to a friend