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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 1085 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the POWERbot™ Wi-Fi Connected Robot Vacuum's cleaning performance and powerful suction, noting that it effectively cleans carpets and removes pet hair. Many appreciate its ease of use and relatively quiet operation, while the intelligent mapping feature is also praised for its effectiveness. However, some users point to shortcomings in battery life, navigation, and the small dustbin capacity, along with occasional app connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,085 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife and she absolutely loves it! Picks up all the dust great and the app feature is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the app functionality is perfect. You'll still need to use a hose for tight core ears though.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Vacuum really did a great job suction wise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product after relentlessly trying to get the app downloaded .. was told to call my ISP because my router needed to be adjusted??? I purchased in order to program and map out my house, just didn’t do what I needed it to do, Using Alexa was more headaches to no avail..if you want to use it with the remote it a great product

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I definitely understand how frustrating it can be when results and expectations do not quite meet. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Thank you for your feedback and for being a part of the Samsung family. ^Cat Samsung

  • Rated 4 out of 5 stars

    My little helper

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 large dogs and purchased this to help me keep up with vacuuming up the dog hair. It does a pretty good job of getting into most places. I have to empty it out every day though so if I forget to then it doesn't really help until I do. My dogs pulled out the bar that sweeps the debris off the floor and chewed it all up. I was able to buy a replacement on Amazon for about $25.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum for my parents for Christmas who are older and have difficulty vacuuming. They absolutely love it. It evens goes under their bed which was impossible for them before. They haven’t had any issues and I’m going to buy myself one now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing...it sucks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazingly fast, and works great. Best thing you can say...IT SUCKS...and picks up everything!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    One of the best robot vacuum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is great and it's very easy to use. It does its job and have no compliant

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it once a week very good job on carpet and laminated floors just a little bit noisy but not bad

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    strong power great vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cleanss entire floor of carpeting. good suction strong motor. Best vacuum I have ever had. Returns for more vacuuming automatically after recharging. just keep cleaning out the dirty stuff inside and this machine is better than a hand held vacuum!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vac - amazed at how much it picks up every day with just two adults!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Vacuum Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my Samsung PowerBot and I fell in love instantly. It cleans the carpeting beautifully. It reaches into corners and goes along baseboards with ease and very effective. I have had an IRobot vacuum for years and loved it. I believe the Samsung is as good if not better.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw the upgraded model on the floor but decided to go with lesser. Cleans well. Check canister frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    It makes my life so much easier!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The endless fight with dog hair used to be time consuming. This gadget takes care of most of it for me! It doesn't cover every square inch every day, but it learns your house/apartment and covers a good area before having to put itself back on the charger.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works for German Shepherds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to even try such a product. All the dog hair goes to edges and corners so I didn't see the point of getting a round vacuum. Seeing this little square guy with an edge cleaner definitely got my attention. I can make it to weekend without having hair all over the house.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Works great, if your house is empty

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved to a new house and had no furniture. It worked great, cleaned everything. The suction is great and easy to clean. Then we brought in furniture, rugs and stuff. It gets lost regularly. Leaves dirt on the edge of the rugs. Gets stuck between the chairs.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Very good suction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need furniture higher off the floor than mine so I had to set up or move around.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Samsung - POWERbot R7040

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice robot vacuum. It gets stuck every now and then under the chair while vacuuming in the dining room.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Love my Powerbot R7040

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I put off running the vacuum as long as possible but not since we got our Powerbot. You should make your house bot friendly for the best cleaning job. Have it's path clear as practical. It has trouble dealing with chair legs and throw rugs. I wish I had bought one sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vacation rental use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this in my vacation rental property. It’s worked great I run it while I clean the rest of the house. I use It in all the bedroom. So far Im very happy with it. I don’t use the app but May try soon

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Dustbin size

    Rated 2 out of 5 stars

    Poor Cleaning, Going Back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this product. But after 2 1/2 weeks she is going back. First, it couldn't do my house 2,100 sq ft in one charge. The trash reservoir is way to small and tedious to empty, wash and dry almost after every use. I just hope Best Buy accepts it back.

    No, I would not recommend this to a friend
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