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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 1085 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the POWERbot™ Wi-Fi Connected Robot Vacuum's cleaning performance and powerful suction, noting that it effectively cleans carpets and removes pet hair. Many appreciate its ease of use and relatively quiet operation, while the intelligent mapping feature is also praised for its effectiveness. However, some users point to shortcomings in battery life, navigation, and the small dustbin capacity, along with occasional app connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,085 reviews
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first robot, I bought for my wife, she couldn't choose better! The sale associate provide excellent explanation and let me tell you, it really does the work, keeping my house clean and free of dust and debris, especially if you have pets! Totally recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vacation rental use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this in my vacation rental property. It’s worked great I run it while I clean the rest of the house. I use It in all the bedroom. So far Im very happy with it. I don’t use the app but May try soon

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good but not great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased it, it was a godsend. Now that I’ve owned it for a little over a year, it’s starting to give me problems. The sensors are not picking up on obstacles causing it to bump into everything lately. Also, it doesn’t hold a charge as it initially did in the beginning.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your Samsung POWERbot not completing its cycle. I have some information that will resolve this issue for you. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01110503/
      Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Let robot cran your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great robot for when your always on the go, turn it on and let it do the work for you .

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's awesome to hear, 1282! We're so proud to be a part of helping you save time so you can live your best life. It is truly an honor. ^Mae Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Samsung - POWERbot R7040

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - POWERbot R7040 , house is much cleaner now. It does take some learning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the headache

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is priced to sell. The app to control through your phone is horrible and the mapping you are suppose to receive to your phone does not work. If you can overlook that app, then you should get this product. The vacuum is powerful and the brush has a large area compared to others. The vacuum methodically goes back and forth and if it misses a room or two, it will get it the following day.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Yolo, we appreciate all the things you have highlighted about your vacuum. Here's a link that may be helpful in assisting with the app (https://bit.ly/2U5JtLh). Thank you for letting us be a part of your home. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Robot Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this when it was on sale and it works great. As long as I don't leave cables on the floor it hasn't gotten stuck. I have thicker carpet and it cleans it surprisingly well. After I bought one my parents liked it so much they bought one too.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Hide and seek vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First week, we were thrilled with this robot vaccum, all wood floors in our home. But by the second week it was a bad game of hide and go seek. It would get lost in our house and die midday. Also not a fan of the location of the brush removal. On the bottom of the machine it would catch on our floor, eject the brush and spew dust throughout our home.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    BETTER THAN THE OTHERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this model for a year now and have had no issues with it other than taking it apart every once in awhile to clean the hair out of the roller brush. It goes right up to the wall edge and picks up a lot of dog hair, dirt and dust. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - POWERbot R7040 App-Controlled Robot Vacuum with Edge Clean - Neutral Gray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loved the look and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything samsung. liked the auto clean and program feature. Looks are great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy that I got mine for free. I can’t complain but haven’t used it yet...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a replacement to my Neato D80 when it died for a second time in two years. The vacuum works good, but it's guidance/mapping system does not seem as good as my Neato. This occasional results in missed spots. This mostly isn't an issue because we run the vacuum frequently. I would buy this again. However, I would seriously consider going to the next power tier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Sweeper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased the vacuum I was expecting something different than what I received. I thought I could set up a pattern for the vacuum to follow. Not so...I was under the impression that I was purchasing the vacuum that you point a read beam and the vacuum would follow. I am just struggling understanding everything I need to about this vacuum. Randall B.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    ITS GREAT BUT....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT BUT YOU HAVE TO DEEP CLEAN AFTER 2 OR 3 USE AND YOU NEED TO PICK UP ANY CANDY WRAPPER AND PAPER SO IT WONT GET CLOGGED ALSO YOU CANT HAVE AREA RUG BECAUSE IT THINK ITS A HIGH SPOT SO MOST OF THE TIME IT DOESN'T CLEAN IT BUT IT WORK WAY BETTER THAN I THOUGHT. WISH IT HAD A BIGGER BATTERY SO IT CAN DO THE WHOLE HOUSE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our robo vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this vacuum to help keep up with our pet hair problem on our floors and we couldn’t be more then pleased. We set it up to vacuum once a day in the morning and it cleans our whole lower level of our house! We would buy it again!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks, Dave20014! Your personal recommendation says it all. You're the best! ^Mae Samsung

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this vacuum It connects to alexa and my phone. The suction is awesome on tile and carpet flooring. i love the fact it while charge in between cleaning when needed and once fully charged it will continue where it left off.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robot keeps hitting furniture. It does not recognize dark furniture. Returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great item. Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased an additional unit since we bought the first one. Love them.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Good suction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acts erratic in operation in that it doesn't follow a routine. Misses spots that need to be directed manually or spot treated. Works fine in avoiding cliffs and does free itself from minor sticking under furniture. Good robotic arm for edges. Overall had higher expectations.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I realize your experience has been less than ideal, and I would like to change that. I want to help by providing you this link to an article with information that addresses your concerns:
      • POWERbot Irregular Pattern & Cleaning Behavior: http://bit.ly/2T0BwXR
      Thank you for being a part of the Samsung family! ^Cat Samsung