Customer Ratings & Reviews

Good phone for a great price. Very good condition!

works very well, as if it were a new device in love

Amazing phone came as advertised unlocked like new

Works great for my needs and arrived in good condition

Phone looked great however it was still under cobtract with the previos owners at&t. After days of trying to jump through v hoops to get the phone fully unlocked, u had to ultimately return it to best buy.

My mother-in-law she was needed new phone. I bought this phone as a gift for her and she was very happy. It is easy to use and I recommend it

Ok for a childs beginner phone. Has alot of issues if using daily. Freezing, auto activating features unwanted. Spend the extra money for the next enhanced model.

Very disappointed that i was sent a phone that was locked to AT&T when it should have been unlocked. Even more irritated that I was charged $45.00 to return the wrong product for a restocking fee. I don't know why i owed that fee when it was the wrong phone and i feel that's ridiculous. I will just go through my mobile carrier from now on when it comes to getting a new phone.

Very helpful what getting this phone. I had no issues whatsoever and I was able to use my coupons to even get a better price. Thank you so much best buy for all that you do

Its was a good value and does the job. I needed some fast and reliable

I received this phone in excellent condition, only thing is I had to return it after 5 days of receiving it and 3 days of usage because it was defective. The to half of if it completely stopped working which really hurt my feelings because I needed a new phone so bad. I had to call off work because I couldn't clock in with the app I have to use for my job. I really thought they were supposed to check everything before selling but apparently this was not the case. So now I have to wait days for a return and still without a phone. The information I had on there had to be erased because they had to force factory reset it and the top half still didn't work. I am very disappointed in Geek Squad. Do Not Buy!

I never thought it would be so easy to shop online at Best Buy, and with how cheap the items are and Fast delivery, I'd like to buy more items

I got my daughter, this phone and she absolutely loves the color the size and all the features I can't get her off of the phone.

Great buy! Came shipped on time, as shown. No problems. Best Buy saved me a bundle!

Att only not unlocked. Says unlocked but when i recieved it was only att

Not satisfied with product at all. Number one it was preowned and product was just not good at all.

Great phone! No scraches or any blemishes. Phone looks brand new.

This phone never worked properly. I took it back to Best Buy and my carrier many times. Ended up buying a new phone.

Excelente Purchase, very recomended, Fast shiping .

Son loves this phone. Decent price. Got here a day earlier.