Customers highly value the Galaxy S9+ for its easy setup process, with many mentioning how quickly and effortlessly they were able to get their device up and running. However, some customers have expressed concerns regarding speaker quality and battery life, with a few reporting issues such as dirty speakers and occasional battery overheating while charging.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 55 reviews
Rated 5 out of 5 stars
good 100%
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
good phone i like recomend buy100%...............
I would recommend this to a friend
Rated 2 out of 5 stars
Missing something
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Why the item do not come with the original box and the headphone
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Do not buy!!!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not worth the $300+. Product had visible scratches all over . Will not recommend.
No, I would not recommend this to a friend
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Okay
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone didnt last long. Battery life wasnt that great would seem to die quicker tham normal
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Works OK
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Working ok so far. Battery gets hot while charging sometimes.
I would recommend this to a friend
Pros mentioned:
Easy setup
Rated 5 out of 5 stars
Excellent Phone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tber phone was in Great condition. It was fast delivery.
This review is from Samsung - Pre-Owned Galaxy S9+ 64GB 4G LTE (Unlocked) - Coral Blue
I would recommend this to a friend
Pros mentioned:
Clean
Rated 4 out of 5 stars
Samsung S9+ Preowned-Unlock
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is picked up short time early.
It is clean , no crack, no scratch . It looks like new.
Sound is clear, filmed, photographed are good . Install, download run good .
It is satisfied for buying that, Samsung S9+ Unlock Cell Phone-Preowned.
It is appreciated BestBuy's business !
I would recommend this to a friend
Rated 5 out of 5 stars
Solid phone.
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My son gets sick from 5g, Verizon and AT&T took away the option to turn off 5g. This phone has been amazing and the parts are affordable at ubreakifix if you need them.
I would recommend this to a friend
Rated 5 out of 5 stars
Grandma happiness
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this Samsung Galaxy for my grandma, she is 80 years old and she loves it, she say is easy to use, and good quality for pictures and videos, she loves to watch tik toks on her new phone
This review is from Samsung - Pre-Owned Galaxy S9+ 64GB 4G LTE (Unlocked) - Coral Blue
I would recommend this to a friend
Rated 5 out of 5 stars
My Preowned Galaxy S9+ is nice!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the pre-owned Galaxy S9+. It works alot faster than my old Samsung 7. As long as I can text, email, make calls, and take pictures... I'm happy. Its a very sleek, thin phone. The colors are very vibrant!
This review is from Samsung - Pre-Owned Galaxy S9+ 64GB 4G LTE (Unlocked) - Lilac Purple
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung galaxy S9
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not a bad Phone wasn’t fast enough for my preference. Seems like it was a little bit easily damageable still works good, but I was looking for something a little bit more up-to-date.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Nice..
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great, easy to set up and transfer data from old phone. Camera is nice too, takes goods pics. Plenty of storage for me. No scratches, dings etc. looks like a new phone
This review is from Samsung - Pre-Owned Galaxy S9+ 64GB 4G LTE (Unlocked) - Lilac Purple
I would recommend this to a friend
Cons mentioned:
Speaker issue
Rated 2 out of 5 stars
Certified Refurbished?
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I picked up the phone and everything was fine except for the speakers. They sounded like they were blown at high volume and static sounds. I am going to keep it like that and not go through the hassles of sending back to fix. Luckily i dont play anything at that level anyway. By whom is it certified and why call it certified if it has issues but yet costs more.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Good used phone
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I buy everything from best buy and this phone is great. No issues with it.looks brand new and no hassle activating it. No regrets.
I would recommend this to a friend
Pros mentioned:
Easy setup
Rated 4 out of 5 stars
Good phone and easy to use
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the phone got it for my mom, set it up for her and transferred all her data from an old Samsung to this phone
I would recommend this to a friend
Brand response from Samsung
Posted .
Hey, Tina! We appreciate the positive feedback. We welcome you and your mother to the Samsung family. ^Kayla
Pros mentioned:
Accurate description, Easy setup
Rated 5 out of 5 stars
So Amazing !!!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone came quick then it expected to come.
The item was sent to me as it was described.
I would recommend this to a friend
Rated 5 out of 5 stars
It works great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It came as it was described. Love my phone. Always get what I need here at Best Buy.
This review is from Samsung - Pre-Owned Galaxy S9+ 64GB 4G LTE (Unlocked) - Lilac Purple
I would recommend this to a friend
Rated 5 out of 5 stars
Galaxy S9+
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone is great, however it took 3 tries to finally get an actually unlocked one.
This review is from Samsung - Pre-Owned Galaxy S9+ 64GB 4G LTE (Unlocked) - Lilac Purple
I would recommend this to a friend
Cons mentioned:
Speaker issue
Rated 1 out of 5 stars
Fraud
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone didn’t work properly the screen goes black every time I try to turn it on . I’m right now out of the country and have no communication I feel like I've been robbed
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Galaxy 9 plus
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a good phone I like it the quality is amazing