Customer Ratings & Reviews
See more imagesSamsung - Q-Series Soundbar HW-QS90H/ZA 7.1.2 ch with Built-In Woofers - Graphite Black
- Model:
- HW-QS90H/ZA
- SKU:
- 6670427
Highly rated by customers for:
Customer reviews
Rating 4.1 out of 5 stars with 7 reviews
Top Mentions
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- Rated 5 out of 5 stars
Spectacular!
EmanuelT Posted
I’m blown away how the 4 subs built in handles both low and high frequency sounds so well. Especially the low frequency which is not something all in one soundbars do. The Q-Symphony feature turns this 9 channel soundbar into an 11 channel surround sound system so it’s incredibly immersive! Never cuts in or out. Gives that multi-directional sound to cover all your bases. Fits perfectly in between the legs of the 77 inch S95H. Best all in one soundbar in 2026.
I would recommend this to a friend - Rated 1 out of 5 stars
BEWARE OF GEEK SQUAD
KYLEB Posted
The soundbar is amazing. However never hire Geek Squad for an installation. Listen to how bad this installation was. On top of the nightmare I describe below they will not refund the $175 extra soundbar installation service I paid for, even though I would have been better off without it. Ok so here’s my rant: Nice guys, arrive telling me how they have 7 installations today. OK, early warning signs. TV installation went good. However they installed my $900 soundbar without using the bracket that comes with it AND they installed it upside down so I couldn’t reach the power/ volume buttons because they were underneath the TV. So out of 5 brackets that were supposed to be used (4 from the soundbar mount, and one bracket that came with the soundbar) they only used two total. They screwed the two brackets directly into the holes that the soundbar bracket was supposed to be screwed into. The screws were at a 45 degree angle and literally bending because they were not installed right and not designed to hold the weight in the position the geeks installed it. I questioned the guys twice about it being installed incorrectly and looking strange . They assured me that it was correct and that your supposed to install the sound bar at a 45 degree angle to project the sound properly. Literally an outright lie. Literally I would walk by the tv soundbar combo and the soundbar would be bouncing up and down almost like it was going to fall off any second. I fixed it all myself after about 3 hours of troubleshooting because I did not want these morons to come back in my house to do another hack job. Even though I contacted them and complained they refused to refund me because the service was completed. DO NOT PAY BEST BUY TO INSTALL ANYTHING!!!! I posted images that show how bad of an install. You can see the back where the screws are hanging on for dear life and screwed directly into the soundbar plastic instead of into the metal bracket that was supposed to hold it.
No, I would not recommend this to a friendBrand response from Samsung
Posted
Hello KYLEB,
Please know you are leaving a review and a 1-star rating for the Samsung HW-QS90H, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the HW-QS90H itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, Mon – Fri 8 AM – 9 PM EST, Sat & Sun 8 AM – 6 PM EST. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Rated 3 out of 5 stars
Has Its Problems
HWXX Posted
Sound quality is very good. Sound cuts out intermittent regardless of output: eARC, wi-fi, or optical. Was the case with two Samsung TVs.
No, I would not recommend this to a friendBrand response from Samsung
Posted
Hello HWXX,
Thank you for sharing your review of Samsung’s HW-QS90H Soundbar. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service.
Updating the firmware on your soundbar gives you all the benefits of the latest improvements. When the Soundbar is connected to the Internet, Auto Update allows software to update automatically even when the Soundbar is turned off. You can also update by using the SmartThings app.
If not connected to the internet, you can download it onto a USB device, and then upload it to your soundbar - no wireless connection required. Connect the USB drive that contains the update firmware to the SERVICE port of the Soundbar.
1.Go to the Samsung Electronics website (www.samsung.com) → click on the “Support” option in the upper left corner.
2.Click on “Manuals & Software” from the pop-up list > TVs & Home Theater > Home Theater > Select your model
2. Download the firmware file (USB type).
3. Unzip the file to create a folder with the file name.
4. Store the created folder in a USB and then connect it to the Soundbar.
5. A sequence of “UPDATE” > “BYE” > “ON” will appear on the display 3 times. This will take around 6 minutes.
- During update, do not turn it off or remove the USB.
- If “UPDATE” does not appear on the display window, remove the power cord from the Soundbar and then reconnect it.
- When the latest version is installed, no update is performed.
- Depending on the USB type, update may not be supported.
6. After the 3 cycles are complete, the Soundbar will restart and last source used will appear on the display for about 20 seconds and then it will go off (“UPDATE” > “BYE” > “ON”) 3 times “D.IN” > off
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, Mon – Fri 8 AM – 9 PM EST, Sat & Sun 8 AM – 6 PM EST. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Rated 5 out of 5 stars
Samsung sound bar
LEIGHM Posted
Great sound integrated with tv. Wonderful! Only one remote does it all
I would recommend this to a friend - Rated 5 out of 5 stars
Great soundbar for people with diminished hearing.
ROBERTDiN Posted
Great sound and dispersion. Remote easy to use fits nicely on my TV stand which is 96 inches long.
I would recommend this to a friend - Rated 5 out of 5 stars
excellent sound
EILEENR Posted
works with the Samsung TV remote. nice not have more then one to use
I would recommend this to a friend - Rated 5 out of 5 stars
Great sound!
BREEP Posted
Works and sounds great! Works well for our finished basement
I would recommend this to a friend
