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Customer Ratings & Reviews

Customer reviews

Rating 1.3 out of 5 stars with 3 reviews

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33%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Rated 2 out of 5 stars

    Cracked picture surround

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on a good TV... assuming it doesn't come broken from the factory. The model I received had a cracked picture surround trim. Not just a small crack, i'm talking from the corner of the picture all the way to the back side of the set. VERY Disappointing. Returned to local best buy store no problem. Going to try ordering another- hopefully this one won't come damaged from the factory!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great TV. Don't buy a refurb though.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy a new one. 1st one didn't work (no picture). Second one was not only scratched up, but the plastic wrap they use stuck so much it left glue over all of the plastic parts. Needed a solvent to get it off! Good TV, just buck up and buy a new one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not come with remote control

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to purchase this unit only to find out it does not come with a remote control.

    No, I would not recommend this to a friend
    • Brand response from DanH - BestBuy.com, Customer Care
      Posted .

      We appreciate your review, but want to correct the misconception you noted. This television actually does come with a remote control - specifically the original type that shipped with this television. We can't account for why the remote may have not been available when you went to purchase it at your local store, but rest assured that we have verified that the remote is included.

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