The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 313 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Best Samsung I’ve had!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
There was noghing i disliked about the phone. It is fun to use.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a good device but occasionally it struggles to process things and for the proce that it is i wouldnt suggest getting the phone without insurance cause it does act like a phone ive had for 2 years when i only bought it a week ago
Salutations MorganB, thanks for taking the opportunity to reach out and share your experience using the Samsung Galaxy Z Fold7. Your feedback helps us make improvements on the functionality and performance of our product line. If you feel as though your device is not processing your data as quickly as it should, please restart your device, clear your cache, and think about managing your background apps using your Device Care feature. Feel free to check out, "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Support. Thanks for being a steadfast Samsung customer. - Debra
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Samsung Fold 7
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing device and more so customer service. No regrets
Howdy LuisJ, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Z Fold7. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your device but without having any details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend contacting Support for further assistance at your leisure. Thank you for being a valued Samsung customer. - Debra
Rated 5 out of 5 stars
Apple to Samsung
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been a apple fan boy since the iphone 4s and i recentlyswitched over to the samsung z fold 7. I have been loving the phone so far its been great. There was a learning curve to the phone but nothing to crazy. One of my main concerns about the phone was the folding aspect of the phone but you cant even notice the hinge when using. 10/10
This reviewer received promo considerations or sweepstakes entry for writing a review.
Mine came in best buy packagjng where the phone was not inserted properly. It's supposed to be slided inside the plastic in the box to hold it in place but it's not. The ohone flew around inside that box, and that box flew around inside the shipping box because there were no bubble wrap at all. That's no good. And the phone has one dent on the inside screen, not super obvious at first glance but you'll see it when the screen is off.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been a Fold 7 user for a considerable period. Overall, the device is impressive, but my primary concern centers on the camera quality. An upgrade to the camera system would significantly improve the user experience.