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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 3.8 out of 5 stars with 11 reviews

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64%
would recommend
to a friend

Customers are saying

Customers frequently mention the great price of the Refurbished Galaxy S 5 4G LTE with 16GB Memory Cell Phone as a key reason for purchasing it.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Rated 5 out of 5 stars

    Great phone loaded with featuresa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes some of the best phones, period. Often, their phones are even better than Apple. This is my 2nd galaxy 5 my 4th Samsung phone overall. Seems only includes some nifty tools on their phones. There is a built-in task manager, quick access to settings such as Wi-Fi and Bluetooth, and a fast interface to boot. The galaxy S5 is the last Samsung phone to have a removable battery. This is helpful in being able to extend the life of the phone, rather than having to dispose of it when the battery life starts to suffer. Well I may like new technology, the rest of my family can take it or leave it. The removable battery and support for SD cards is a killer combination. Getting this phone without a contract for under $300 simply sealed the deal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone not as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verizon did not make a 32 gigabyte version of this phone. One of the two phones received was damaged but I kept one because of the great price. The phone has been functioning well and I am satisfied with the purchase. If Best Buy correct the information to show that this is a 16 gigabyte phone then I might recommend it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was not advertised as used, but had obvious signs of wear and use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good low-cost option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good replacement for my S4 at a reasonable cost. A few marks on the case and the charging port cover was missing, but not unexpected. I simply put the SIM card from by S4 into this phone and everything worked as before. I had to transfer some photos and reset my home pages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the best, good price.still growing strong after 3 yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a refurbish phone, this works well and no complaints!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the 32GB version

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The site clearly lists this as a 32GB model, however it is only a 16GB model. I called customer service and rather than offering to send me the 32GB model or compensating me in some way, they said that there is no 32GB model available for replacement and my only option was to return the phone for a refund. It was very disappointing to not get the product that is advertised and as well as finding out that there is no 32GB option available. Other than the size disappointment, the phone is in excellent condition and works well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great phone but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Galaxy S 5. it's a great phone. Buying this refurbished from Best Buy, (not a marketplace seller) the box did not contain a manual & the charger is a cheap after-market single port one, NOT the white dual port charger that came with my brand new S 5. It does NOT come with a SIM card which is a minor annoyance which Best Buy should display more prominently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the fact thats it is 16GB, instead of the 32GB in the description, it is perfect and looks like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would recommend it to a friend nice camera ddddddd

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not 32gb

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a 16gb phone, not 32gb. Other than the false advertising on the size of the memory, it is a good phone, looked new.

    No, I would not recommend this to a friend
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