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Customer Ratings & Reviews

Your price for this item is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 26 reviews

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96%
would recommend
to a friend

Customers are saying

Customers find value in the refurbished Galaxy S7 32GB for its like-new condition, affordable price, and improved camera. Customers are pleased with the phone's performance and appreciate the significant savings compared to the retail price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 26 reviews
  • Rated 5 out of 5 stars

    Made the Switch to Samsung :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally decided to give Samsung and android a chance. I have been an Apple user since the iPhone 4. I have a few friends that own Samsung phones, and showed off the open and customizable system. Finally, I decided to try Samsung and was glad I did. The Galaxy S7 looks premium and it can do so many things my other phone couldn't. The screen is fantastic, and by playing around with the ultra power saving mode I am able to manage my battery life to last me a couple of days without charging. The water proof capability is so awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Like new phone in ugly box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on the reviews here at Best Buy I decided to purchase this refurbished Samsung Galaxy S7 Verizon phone, knowing that Best Buy has a great return policy. As a lot of reviews will tell you, this is an awesome device with an amazing camera, respectable (though not as good as touted by some) battery life and the best screen in cell-phonedom. All purchased for about $250 less than retail and arriving in like new condition save for the box, which looks like it was dropped from a car driving on the freeway. Fortunately, the phone was in great condition and it came with an OEM fast charger. I love the headphone jack, the screen, the camera and Android in general. So happy with my choice,

    I would recommend this to a friend
  • Cons mentioned:
    Battery removal

    Rated 5 out of 5 stars

    All that I hoped for and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone showed up in what appeared to be pristine condition. I have been using it for 2 months and the phone performs like it is new. I haven't seen any indications that it was used or had problems (e.g., battery problems, memory failures, etc.). I love the phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Condition

    Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant purchasing a refurbished cell phone but it's turned out to be a great phone. Came in perfect condition. I just wished they offered an option to purchase additional protection plan even on refurbished cell phones best buy sells. Haven't experienced any issues with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Galaxy yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used plenty of different Android phones from a variety of manufacturers. With each iteration of the Galaxy S line, Samsung does a better job of producing a better smartphone. Touchwiz is actually usable, whereas a few years ago, it was slow and buggy. I love the water resistant functionality of this phone as it's already been exposed to water multiple times and it's still working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery removal

    Rated 4 out of 5 stars

    Best samsung phone si far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone a lot, the only thing i miss is been able remove the battery. Love the Camera. And love that its very fas .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for verizon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is an excellent phone, the way it arrived and the way it was packaged you would never tell it was a refurbished phone, however, it wouldn't work properly because even though it said it was verizon's unlocked phone- they still didn't unlock the network. so if you're on any other network it will not work so great and will use 3G network which no one uses anymore. had to return it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone looked brand new and has a awesome price better than buying it from the Phone store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to replace an S4 and I am happy I did. I have had this phone for about 2 months and so far I haven't had any problems. Phone arrived and was flawless. It arrived with a Dynex charger cable, but it still charged the phone very fast. Only thing I do miss on this phone is that there is no IR blaster, so it does not have the TV remote control capabilities. Otherwise, this is overall a great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great quality for an refurbished device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled to find the price of this refurbished galaxy s7 phone and without doubt is one of the best phone purchases I ever made. I was bit hesitant in buying first since this is being sold as verizon unlocked version but it worked seamlessly with a t-mobile sim. All the apps and are snappier than ever.

    I would recommend this to a friend
  • Cons mentioned:
    Battery removal

    Rated 4 out of 5 stars

    Almost the best galaxy phone I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The s5 is a great phone but the lack of a removable battery still annoys me, I use the google now google launcher so I can't say much for the stock interface.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date, the phone is performing well. I was a little apprehensive about purchasing a refurbished phone but have this phone to be performing without any hitches.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came in almost newent condition no scratches, work great, vr is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for Note 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to decide which phone to replace my Note 7. Excellent choice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I've been pleased with the phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased refurbished because it was cheaper than new. The phone has worked like a new one. Wish I could have purchased geek squad coverage but it was not offered. Think it should be since this is a Best Buy purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this phone for almost 2 months now and it's awesome, it's brand spankin new !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All arrived in a secure package. Product arrived on time and in great condition. I will definitely buy from you guys again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the S7. It has wireless charging and is waterproof. I also, really enjoy the theme store and Samsung Pay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good phone, the picture quality is OUTSTANDING!!!!!! and it's got a nice design

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in excellent condition when I received it even tho it was used. But phone started having some mic issues later on.

    I would recommend this to a friend
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