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Customer Ratings & Reviews

Your price for this item is $419.99

Customer reviews

Rating 4.5 out of 5 stars with 26 reviews

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96%
would recommend
to a friend

Customers are saying

Customers find value in the refurbished Galaxy S7 32GB for its like-new condition, affordable price, and improved camera. Customers are pleased with the phone's performance and appreciate the significant savings compared to the retail price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-26 of 26 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    nice upgrade from my s4 ....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    !if you get a refurbished phone and it asks for a pin when you turn the phone on ,do a factory data reset! NOTE: I've had this phone for 3 days... Best buy mobile and Verizon store thoughts.. I needed a new sim, so I had this shipped to a best buy mobile store. Unfortunately, they didn't have a sim card. So, I had to go downstairs to the Verizon store for the sim. When the Verizon employee turned the phone on, it asked for a pin. She stated that best buy screwed up and there was no way around it and to return the phone. I went back to best buy mobile. He held the power button and the volume key down which will give you an option to reset the phone. And all was fixed. Great manager at that mobile store.... The phone itself.... It reminds me of my s4 but way better. Much faster, more memory, better camera. I like all the customization options by way of themes and other options. I like being able to print from my phone. It definitely feels and looks brand spanking new.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Great phone, missing some stuff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing phone. However what I thought I purchased was a refurbished phone but what I received was marked "pre-owned" all over. It did not come in the original packaging just a generic white box with no manual, headphones, or a tool to open the sd card slot. It only comes with a 90 Best Buy warrenty and nothing from Samsung. However, the phone was in perfect condition

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Brand new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was nervous buying an s7 refurbished but it was literally brand new. No scratches. No dents. Nothing. Very happy with it while saving $200+

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greatest smartphone on the market.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. Its Fast, great screen, great battery life and great wireless charging abilities.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Like new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone liked brand new and works perfectly. Upgraded from S4 to the S7 and wished I had done it sooner.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    S7 DID NOT INCLUDE WHAT IT WAS SUPPOSED TO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the refurbished S7 from Best Buy. THe order details said an owner's was included. It did not come in the box. The nasty customer service reps hung up on me twice. They told me to download and print out the manual, which is 196 pages. I offered to return phone since it wasn't as advertised. The reps said I'd be charged $35restocking, which is absurd, for a misrepresented item.

    No, I would not recommend this to a friend
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