Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 2.8 out of 5 stars with 28 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 2.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

36%would recommend to a friend

Customers are saying

Customers regard the picture quality and Wi-Fi capabilities of this product very favorably, with many praising the excellent video and audio quality and the ease of Wi-Fi setup. However, some customers experienced issues with Blu-ray disc playback, reporting instances of freezing and failure to play discs. The positive feedback on picture quality and Wi-Fi functionality outweighs the negative experiences reported with Blu-ray playback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-28 of 28 reviews
  • Rated 5 out of 5 stars

    The Unit DOES Come With A Remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these units from Best Buy, and can confirm that the unit DOES come with a remote. I have no idea what this guy is talking about. Not only did mine come with a remote, but it looks like a brand new remote. The unit itself had a couple of blemishes on it (not noticeable, really) - but works perfectly. I am exceptionally difficult to please, so trust me when I tell you that this unit met my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great BluRay Player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have so many Samsung products that just keep on performing. I needed an inexpensive option for internet connectivity for my bedroom TV. This player does the job. Playback of DVDs is excellent.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    wireless and wired internet doesn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 days now trying to get a internet connection. Nothing.Won't sence the ping.Tried wireless and it didn't work even when I had the wireless motem next to the unit. So I tried a wired hook up. Nothing. It's like it doesn't have a built in anything in it. Samsung was no help. Looking at reviews I get the feeling this is a problem for a lot of people. Sorry that I bought a Samsung Blu Ray to match my Samsung big screen.Live and learn. Guess I'll go back to my laplop for my internet streaming.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like so many of the others here, this player has been problematic from the start and I regret not returning it. I too, have other Samsung products that I would recommend. This thing just stammers and stalls, certain Blu-Ray discs don't play or stop in the middle for no reason. DVD's mostly play fine. The set up was just ok but remote much slower than old DVD players I have had. The WiFi feature is great for Pandora and Netflix before they messed up their service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I enjoy it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like being able to view my photos from cds on the 55 inch wide screen. I'd like to buy another just like it for my daughter. Any ideas?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Check BestBuy prices on new one first

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't own this one, but liked the BestBuy price on the new one, and thought to check the Outlet store to see if they had a deal on a refurb of it. At the moment, the new one is on sale for less than the refurb, which does not make much sense to me, but hey, I don't own my own store...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not tell it is not new. Got this to go along with my HT-C6500. Same system so it is easy to use. Only one problem which was same as the HT-C6500, initial set up screen was in Korean or Chinese. I has already called for the HT-C6500 so I knew how to reset. Manual was photocopied, but I don't care. Eveerything else was there. Blu Ray takes a long time to load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr LBones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in. No problems. Works great. Excellent playback and resolution. That's my kind of player.

    I would recommend this to a friend