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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 532 reviews

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87%
would recommend
to a friend

Customers are saying

Customers recognize the SmartCam HD Pro Wireless High-Definition Security Camera's excellent picture quality, ease of use, and effective night vision as significant strengths. Many also appreciate the straightforward setup and the option for local storage via SD card. However, some users experienced connectivity issues, and a few found the camera's price and size to be drawbacks. The camera's performance is generally viewed positively, despite these minor shortcomings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 532 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great featured but expensive compared to some of the other brands.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good camera. The wide view is enough for what I need. Would be nice to be able to pan/tilt.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture. It was easy to link up with the hub-no issues

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup Motion detection give you false alerts Expensive

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Clear pics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for the price . I wish it had a wall mount.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Fits my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good JOB CLEAR PICTURE .?.......................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tried three times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may not be the world's most tech-savvy individual, but after trying to connect one of these units to my home wireless network and failing, I called Samsung's technical support. They walked me through setting it up via a LAN cable, then trying to update it and connect to my wifi network. When I updated it, the status light changed colors, indicating a failure of the wifi antenna. When I passed this on to tech support, they said oh, that happens sometimes. We recommend you return the unit for a new one where you purchased it. The second unit would not connect via wire or wireless. The third one connected via wire, then had the same failure as the first one when updated. I now have a DropCam Pro which I connected without any help and has worked perfectly for a month.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera. Love that i can use with my tablet and phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accessing your films doesn't cost extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We first tried the nest camera but then found out we had to pay for access to our own films. The Samsung takes a memory card that you can download to your computer.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Works good and very clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice. Works very good and very clear. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for my business and it is perfect, it has a clear picture and pick up sounds great. I highly recommend this product. It also don't need batteries.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera to supervise your kids room and the availability to check what's happening from any place you are like from your office or if you are in another city. My only concern is not having the availability to save your recording in Google Drive or iCloud. If the add this feature would be excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good camera. good resolution.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage, good resolution. Could stay in color a little longer. Wish playback was continuous on event recording. You have to play each event separately. Overall satisfied with the camera and features.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good picture but keeps going offline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little tricky to setup but initially worked great. Now both cameras drop offline and have to be physically reset. Also Samsung doesn't integrate all the functions of the camera into the smartthings monitoring package. Overall a so so rating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great and integrates with SmartThings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I have 4 of these throughout the house. It integrates very well with Samsung SmartThings. You also have the benefit of free unlimited video clips (upto 2 minutes) that are saved to the cloud if SmartThings alert is triggered. However I don't know how long that benefit will last.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera has clear viewing. The volume to speak is not very loud but nothing an external speaker could not fix! Love the camera overall!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    best "eye" in the room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera because I can check on my house whenever I'm not there. The app on my phone lets me "see" inside my house. Great camera!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Wonderful gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera and easy to install. Good sound and view. Love this camera to watch my children from anywhere. It is a plus to have it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Smart Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked very easy out of box. Connected to my Samsung Smart Things with no problem. Linked and works great. Plan on purchasing more.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Awesome camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Works great! We have outdoor cameras that are not as reliable as this one is. I wish they made out door ones.

    I would recommend this to a friend
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