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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 295 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers are pleased with the SmartThings Arrival Sensor's easy setup, reliability, and home automation capabilities. They appreciate the notifications it provides and the range it covers. However, they have concerns about its battery life and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 295 reviews
  • Rated 4 out of 5 stars

    Must have for smartthings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick a few of these up for the family and they work great with the smartthings hub. I have a few routines that i use these for including smart monitoring. Recommend using as a back up for smartphone geo fencing.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arrival Sensors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Arrival Sensors work great and setup was quick and easy. We currently use them to adjust our thermostat when away. Only complaint is these require a 2032 replacement every couple months or so.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    No problems

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to program. I have not had any problems since I got it and I’ve not yet had to replaced the battery.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery gobbler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works as expected, but it goes through batteries like crazy. We're thinking that this could be due to the cold weather, and we're hoping that battery use drops off when temps get warmer.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works but drains battery fairly quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size has a cost -- unit works as advertised just drains the battery Helpful hint the App has a feature you can "page" the sensor -- doing so will draw a good amount of juice

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works best with full battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expect to change batteries about every 3 months. The sensor works best with a full battery. When the battery gets low expect delays in sensing home/away.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent add on to SmartThings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for the smart home with kids. I got one for my daughter. I know when she comes and goes and use it to unlock my door. Battery life is so so.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 3 out of 5 stars

    It works well, but it's not instant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works as intended, but it does take the hub 2-3 minutes before it acknowledges a fob is away. This may not work well if you're using your away status to do time sensitive things such as closing a garage.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty neat device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a couple of these. They have worked great for the most part. Batteries run out every month or two, but overall I would recommend this device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Worthy for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is cool to automate things based on the arrival. Chose this over the phone presence as sometimes the phone might be turned off due to low power.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Works better than a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first tried using my phone as an arrival sensor, which I didn't even know I could do until SmartThings asked me if I wanted to do it during the set up. I quickly found that the phone option didn't work well. Sometimes I could be inside the house before it detected the phone. With this arrival sensor, it picks me up at the road in front of my long driveway, so everything I have it programmed to do happens before I even get all the way into my drive. Works Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was getting frustrated because I had a routine set up in smart things that when my phone left the area, it would lock the door, and when my phone arrived, it would unlock the door. It worked erratically at best. Got this arrival sensor and reset the automations where when I leave it locks the door and when I come back it unlocks the door and it works flawlessly every time! Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Extra Sensor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sensor to have. Responds quickly. Battery that comes with device doesn’t last long. Other than that very satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Key to run home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this sensor to trigger several routines when detected. Works great but the first battery only lasted a few months.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sensors work good, but they seem to use batteries pretty fast...would also be nice if they were a little smaller and water proof.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it is supposed. Paired to my SmartThings Hub with ease, lets me know when my kids have made it home from school.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Flaky connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of these arrival sensors. Initially they worked very well. Currently they are intermittent. The they will disconnect and reconnect at least once per day with them sitting on a table doing nothing. When they work they are great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great product to have for home security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use this on my key ring to let my system know it's me who is coming into my house and no a stranger.. i love and wish they would add more stuff to the line.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A nice addition to my SmartThings system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sensor is perfect for my "guest" key ring. I am now aware of comings and goings -- without the need to phone . . .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    So So

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have much functionality. Easy to set up but no real use. Currently use it as location detector for my computer bag.

    No, I would not recommend this to a friend
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