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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 295 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers are pleased with the SmartThings Arrival Sensor's easy setup, reliability, and home automation capabilities. They appreciate the notifications it provides and the range it covers. However, they have concerns about its battery life and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 295 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Useful add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a useful add-on for the Smart Hub, it can be used in a variety of"recipes". I do wish the battery lasted longer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung smartthings arrival sensor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This arrival sensor worked great for its purpose. Took a little figuring to set it up. Other than that it works great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    only one reason it doesn't get 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ... the battery life. horrible. If i wanted to be picky, i'd bash the uild quality a little. wold like to see waterproof.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too finicky to be useful to everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with the hopes of overcoming the limitations of my wife's iPhone 6s for arrival sensing on Smartthings. If she hasnt kept her phone awake (or at least tapped the home button before driving into the neighborhood), the system doesn't register her as home and does not open the garage door until she's waiting outside the door. I have no such problem with my GS7, and hoped that the keyfob arrival sensor would be a good compromise. It turns out to be even worse. Even using a zigbee repeater in a window on the front of the house, the range is too limited. I imagine it could be useful for kids arriving home from school. That's about it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and works out of the box. No more than 15 minutes to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. notifies arrival, but the battery does drain a little more then I would like.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Unreliable sensors

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the smartthings devices are great, but these have a few issues. The battery life is poor on them. They run down pretty quick. New ones actually had about 1/3 battery left in them too. Second, they aren't picked up by the hub when you get home all the time. Even with fresh batteries, one quit working after a month with the hub. Just avoid these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Handy device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired up immediately and easily incorporated into program to change mode to home and deactivate security.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery died within 2 months

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sensor does its job but after 2 months the battery died and in between it kep losing connection to my smart hub.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works almost all the time

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for when you do not want to have the location turned on on your phone. The only problem is that it does not always work, it probably works 8/10 times, which isn't too bad, but it is still annoying when it does not work. Otherwise it is a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Good price on Christmas sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much cheaper when they go on sale easy to set up. A good start on a home security system

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. The battery consumption is a little high but works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the SmartThings hub. Toss is in the glove box and forget about it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do but the battery doesn't last very long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is used along side the smart hub that allows you to track anything that comes in and out of your house

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device might work for other people but it did not work very good for us. Also the battery life goes very quick.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for arriving home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to run it through Alexa and to have the lights come on when we get home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to your Smartthings setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for turning everything in my house off, adjusting my thermostat and locking my doors when I leave.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Arive and be Seen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This arival sensor has made setting up SmartThings automation a breeze..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    arrival sensor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it and thought to use and since have no kids there was no use for me,returned it,but it is good

    I would recommend this to a friend
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