Customer Ratings & Reviews
- Model:
- HW-MS550/ZA
- SKU:
- 6199818
to a friend
Customers are saying
Customers commend the Sound+ 2.0-Channel Hi-Res Soundbar for its exceptional sound quality, describing it as "amazing" and "great." The soundbar's easy setup process is also praised, with users noting that it was simple and straightforward. While some users have experienced occasional issues with Bluetooth connectivity, the overall consensus is that the soundbar offers excellent value for its price and is compatible with various devices, including Samsung TVs.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sounds great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been very happy with this sound bar, sounds great for the money
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Sounds good, connects very easily and loud.
I would recommend this to a friend Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad hooked this up to our new tv and blu-ray. Great sound and functions seamlessly along with our Samsung tv and Blu-Ray. Able to control with the remote for the TV so I don't have to use a separate remote for each item in the system. Only regret I have is that I hadn't bought a universal remote a month before purchasing the tv.
I would recommend this to a friend- Pros mentioned:Sound quality
Good addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to my Samsung television and sounds great.
I would recommend this to a friend - Pros mentioned:Price
Great sound bar for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is a great value for the price. Works great
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.True sound it completes the experience of video and sound
I would recommend this to a friend Good soundbar but no 4K pass through
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After just 3 days, I went back to BestBuy to exchange and upgrade it. They were awesome as they gave me the 3.0 channel soundbar w/ 4K passthrough and just added the price difference.
I would recommend this to a friend- Pros mentioned:Price
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price, use on model 7100 40in Samsung
I would recommend this to a friend Enhances my new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter bought me a new 4K UHD TV for Xmas and it's terrific. I bought myself this soundbar and couldn't be more pleased. There is a great difference in the clarity and strength of the sound when it is on. Wouldn't have a TV without one
I would recommend this to a friendSounds Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar sound real good with out a sub. I Needed this just to make the TV sound better than the factory, with out braking the bank. It works and sounds good with good tone and a little bass.
I would recommend this to a friend- Cons mentioned:Bluetooth connectivity
Sleek design, but doesn't always work well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design, but doesn't always work - need to turn off and on for bluetooth connection to re-establish sometimes. Otherwise it's great sound.
I would recommend this to a friendBrand response from Samsung
Posted .AMTIM,
Thank you for sharing your review of the Samsung Sound+ HW-MS550 Soundbar. I am very sorry to see that you are having bluetooth connection issues.
Please contact us so that we can better investigate your issue and assist you towards a solution by any the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung is committed to providing the best possible product experience, quality, and value, and we greatly appreciate your comments and suggestions.
~ Samsung Solutions
Best sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this sound bar it really added a better complete sound to my Samsung tv!! I use it also for music from pandora I want to add the woofer speaker to it soon!
I would recommend this to a friendSOUND SYSTEM COMPLETED...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 of these to go with my Samsung 2 ms-650 and 1 Samsung ms 550 soundbar... pairs well with the 12 Samsung R5 and 3’s and I can play them all at once with my Samsung Multiroom app.
I would recommend this to a friendGreat sound bar for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new sound bar for my Samsung TV and this one sounds great. Dialogue comes through very clear.
I would recommend this to a friendgreat deal for the holidays
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice sound bar it is a one piece unit without base unit good sound may add one thought, still glad I got it!!
I would recommend this to a friendSoundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know I lived without this before. Changes entire tv experience. Would recommend.
I would recommend this to a friendSound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never had one of these before so nothing to compare it to except my surround sound system previously. My room is small and it sound very good.
I would recommend this to a friendCan’t seem to get it to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice product but I am not using it at all could you please tell me if I can return it hardly been used
I would recommend this to a friendBrand response from Samsung
Posted .Hdfs:
Thank you for purchasing this Samsung HW-MS550 Soundbar.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via one of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this hooked up to my samsung smart tv and it works great. It has a better sound quality than the tv.
I would recommend this to a friendGreat for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice rich sound, but i was not able to connect the wireless sub and the wireless back speaker together i was only able to do one or the other
I would recommend this to a friend