Customer Ratings & Reviews
- Model:
- HW-MS550/ZA
- SKU:
- 6199818
to a friend
Customers are saying
Customers commend the Sound+ 2.0-Channel Hi-Res Soundbar for its exceptional sound quality, describing it as "amazing" and "great." The soundbar's easy setup process is also praised, with users noting that it was simple and straightforward. While some users have experienced occasional issues with Bluetooth connectivity, the overall consensus is that the soundbar offers excellent value for its price and is compatible with various devices, including Samsung TVs.
This summary was generated by AI based on customer reviews.
Samsung soundbar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing would definitely recommend for the price
I would recommend this to a friendSpouse and I can finally hear TV and DVS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product well worth the money. Will buy another for next TV purchase.
I would recommend this to a friendGreat sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this speaker. Loud and bass sound amazing. Definitely buying one for the room.
I would recommend this to a friendNice sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to hook up and we are enjoying it.
I would recommend this to a friendWorked great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to use with my toshiba fire tv only for ARC return audio works great
I would recommend this to a friendElectronic lover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I chose this one because I like the bass it emits and it’s low profile.
I would recommend this to a friendConsumer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good buy I just need to add a sub woofer then I’m Set
I would recommend this to a friendGreat Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar does everything I need. It is powerful and sleek too.
I would recommend this to a friendEnhanced Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great clarity and easy to operate. Integrated will with my television.
I would recommend this to a friendPerfect size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a special size for my TV stand & this unit fit perfectly!
I would recommend this to a friendTop notch product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best products in class. Top notch sound bar.
I would recommend this to a friendSound good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar is very good and the bass is very good too
I would recommend this to a friendsound bar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.most of the time it works great. sometimes it has static and the static is recorded in the tv shows during playback.
I would recommend this to a friend- Cons mentioned:Bluetooth connectivity
Broke after 1 year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This broke shortly after the 1 year mark, could not connect to anything. Did some research on google, and found out it's a common samsung problem...their soundbars just brick up and there is no way to fix it. Waste of money.....
No, I would not recommend this to a friend was not compatible with my TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i never actually got to use it since it was not compatible with my TV and I had to return it
No, I would not recommend this to a friendReturned.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume kept increasing to 42 while watching tv. Did this 3 times during the movie.
No, I would not recommend this to a friendOK for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The base could be better. Over all it is pretty good for the dollar amount.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Harley,
Thank you for your review of the Samsung HW-MS550 Soundbar System. I am very sorry that you are not completely happy with the unit you received.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
~ Samsung Solutions
Having issues’
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar has garbled sound daily. When I turn the sound bar off, the TV speakers do not have the garbled sound!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Gayle,
Thank you for purchasing this Samsung Sound+ Soundbar. I am sorry to hear that you are experiencing sound issues.
Please give us the opportunity to assist you by contacting Samsung Customer Support via one of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
- Samsung Solutions
Non additive and creates echos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This add on unit did NOT enhance our experience and in fact detracted by creating echos as the sound apparently bounced off a oblique wall in our great room. We have subsequently had the unit returned.
No, I would not recommend this to a friend