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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1573 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of use, and 4K capabilities of the Streaming 4K Ultra HD Audio Blu-ray Player. Many also appreciate the player's price and performance. However, some users note issues with the remote control and the lack of Wi-Fi connectivity. A few customers also mentioned concerns about DVD playback and the player's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,573 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First Blue Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was thrilled to find out that most blue ray players ALSO play dvd’s. Simple set up, thin profile.

    I would recommend this to a friend
  • Cons mentioned:
    Dvd playback, Remote control

    Rated 1 out of 5 stars

    Doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After an hour on the phone with customer service they said it is the remote - would send new one within a few days. Over a week later still no remote - now they say it will take 2 weeks. I have lots of samsung products this is a big disappointment. It would help if customer service spoke clearer English - very hard to communicate with them. Christmas is Monday and we have no working DVD.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      37dm,

      Thank you for purchasing the Samsung UBD-M7500 UHD Blu-ray Player. and for bringing your concerns to our attention.
      I apologize for the unfortunate experience you had in trying to fix the malfunction remote issue.

      We do offer alternative customer support other than the 1-800 line.
      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.

      -Samsung Ambassador

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is easy to hook up, easy to use and has a great picture. I would recommend it highly!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    High quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is remarkable. Very clear and enhanced look and also goes well with 4K tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has a great picture when viewed in a 4k tv. Sensors no buttons and a sleek look.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Price

    Rated 5 out of 5 stars

    Great DVR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DVR is a good compliment to my new 4K set. And the price was right. Not outside the budget.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    nice blu ray for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality for price for 4k. for entry level blu ray player great buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung delivers again. Great quality picture and sound. Easy set up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Ease of use

    Rated 5 out of 5 stars

    good Samsung 4K DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 4K DVD player is easy to set up and works great. Goes great with my Samsung 4K TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lots of streaming available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problem setting this up. I’m not very tech savvy so this was a plus. Quality is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only one issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The the front panel is designed so that the controls form a small overhang. This prevents certain style thumb drives from being inserted into the USB port. The previous Samsung Blu-Ray player didn't have this design issue. Otherwise, the unit works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great paired with Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with my existing Samsung 4k TV. Integrates b=nicely with TV's smart features. Blue-ray picture was flawless. Waiting to view my first 4k disc.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung - UBD-M7500 - Streaming 4K Ultra HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch blockbuster Ultra HD movies with this Samsung Blu-ray player. Its HDR support lets you enjoy stunning images with a 4K smart TV, and its UHD upscaling function enhances the quality of lower-resolution content. This Samsung Blu-ray player lets you enjoy immersive media thanks to Dolby Atmos and Dolby True HD technology. I am totally happy with the quality of the picture and it's functinailty is unmatched!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up and start using right away. Great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First UHD player. Love it so far. Great picture and easy to use. No build in WiFi but that isn’t an issue as I’d much rather use Apple TV for streaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Converts DTS to Dolby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased player to convert DTS to Dolby sound for outdated Sonos system. The player converts discs but does not convert USB(just a pass through). Have not used enough to evaluate anything else.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great mid-price 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound quality are great. My first experience with 4K breathtaking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all of the apps you would be interested in using. Easy to use and great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good Blu-ray player but unfortunately I had to return this product cause my TV doesn't support HDR so I couldn't tell the difference between 1080p and 4K

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great bluray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, easy to use and setup. Samsung video equipment is the best

    I would recommend this to a friend
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