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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1573 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, ease of use, and 4K capabilities of the Streaming 4K Ultra HD Audio Blu-ray Player. Many also appreciate the player's price and performance. However, some users note issues with the remote control and the lack of Wi-Fi connectivity. A few customers also mentioned concerns about DVD playback and the player's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,573 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    4K the only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the quietest player. Has great picture and very user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Excellent Blu-Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and works well. Reasonably priced as well.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    No Wi-Fi Here, faster wired connection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a full line of Samsung products, they are tops. This Streaming 4K Ultra HD Wired Blu-Ray Player is great, there's NO, reloading the buffer right in the middle of the movie here and wired is always faster than Wi-Fi. test it yourself, use a speed test on a laptop using Wi-Fi, than connect a Ethernet cable to your router and the laptop and test again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great 4K Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need a wifi player as I like to hook everything up directly to the modem or the router for the fastest speed possible so this player fit the bill. Have only watched one movie on it so far but it was excellent. It was easy to set up and seems to do a food job streaming as well. For a little over $100 this was a great deal on an excellent machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this at a great price, easy to use and picture looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to play and learn! Great picture! Would but again!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A great player that meets my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a string of bad luck with blu-ray players over a six month period. The more inexpensive players just didn't perform like I needed them to. We stream a lot (Netflix, Amazon, etc) through our player and this one has performed great. It has a quick start-up and the on-board controls are accessible. I'm really pleased with with player so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great picture quality. Matches well with my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 3 out of 5 stars

    Good picture, but lots of noise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product supplies an excellent picture when combined with a 4K television. Connection to the tv was easy. The issue that I have with this device is that it makes lots of noise when playing the disc. There is a loud humming noise that is quite distracting.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Larry,

      Thank you for purchasing this Samsung UBD-M7500 UHD Blu-ray Player.
      I am sorry to hear that you are experiencing noise issue.

      Samsung products are engineered to the highest standards of performance and quality and we back the soundbar system with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.


      Please give us the opportunity to assist you with step-by-step troubleshooting by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      Or find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience. We hope to hear from you soon.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    the best tv on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cristal clear picture, easy to programing, very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how clear the pictures are, easy to use, and good price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Product is Great But Did Not Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sort of new to the AV seen. We tried this player once and was a good prices on sale. The picture and sound through THE AVR was fantastic. The down side is we can get the same thing through the Xbox and consolidate our system even more. If you do not have a gamer this is a great unit for the price. We took this back and just using the Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this Blu-ray player. Easy to use. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Great 4K DVD player!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our family to go with our Samsung TV and it is awesome! Great picture quality, easy to use remote and a nice sleek style so it fits anywhere. The price was fantastic! Yes to Best Buy!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    players good, remote is poorly designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up front I am a master AV installer with over 30 years of in field experience. Unit worked good during the initial install. After 40 minutes the player started to hang and then froze. Spent over an hour trying every recommended trouble shooting trick to no avail. Remote from the get go became less and less fuctional up to the freeze. Blogs about the problem indicated a high remote failure rate. However, I found the source of the trouble. The remote being of poor quality is prone to sticking buttons. How to tell if your remote is sticking is aim it at the player and watch the power indicator light, if it flashes continualy the remote is stuck. Use a finger nail or some other semi sharp object to flick up the edges of the small buttons untill the flashing stops on the player. While not a permanent solution it will get you by. Otherwise the player apears to be a good unit. Would be fine if used with a third party remote control or remote control system

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      David,

      Thank you for purchasing this Samsung UBD-M7500 UHD Blu-ray Player.
      I am sorry to hear that you are experiencing issue with the remote functionality.

      Please give us the opportunity to assist you by contacting us via one of the following options:
      1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
      2) reach us via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
      3) Connect with us on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    4k, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great player for 4K tv owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for those who just got a 4K Tv.It runs smoothly and very easy to control.The features are awesome with apps available to use.Picture and sound from the player to the tv is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Price

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k blu ray player. Good price. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome Blu-ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, amazing picture and great UI overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K blu ray player plays 4K discs flawlessly and upconverts blu ray to near 4K quality. The unit itself has a very sleek housing requiring very little shelf space. The remote is small and fits easily in your hand and is very intuitive to use. This is a quality player at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box item. It looked new. When I got it home, I discovered that it had been returned with the remote of a Samsung Soundbar. The customer service rep was very helpful and found another open box item and replaced the remote. They labeled the other box as "Remote Missing" (and I assume a price adjustment) As far as the player goes. I replaced a Sony BlueRay player. That player would take close to 2 minutes to load a BlueRay. This player loads in under 10 seconds. I hooked it directly into my Samsung TV (UHD 65in) instead of going through my AV component, since I hope that I will have better 4K playback with the fewest components in between. I ran the digital audio cable from the DVD player to my AV and set the sound to Bitstream raw. The picture and sound are excellent. I do not yet have any 4K movies but I will get one as soon as the next great movie is released (maybe Return of the Jedi) The unit is slim and looks good. No display on the unit itself which I like since there is less distracting light near the TV. Overall very happy with the unit and with BestBuy customer service.

    I would recommend this to a friend
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