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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 188 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the T9 Portable SSD, highlighting its overall performance and remarkable speed for efficient use. Users appreciate its portability and convenient size, making it easy to carry around, alongside its ample storage capacity. Additionally, the drive's effective heat dissipation ensures smooth operation without overheating concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 188 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best external SSD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth Samsung SSD! They work great, have excellent security, and are easy to use. They offer fast data retrieval and don’t require expert knowledge to operate. They’re also durable and can withstand falls or accidents. You’ll use this SSD for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    BEST SSD EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best! Really quick read and upload speeds. Very compact small sized great for travel. And good quality so no damage if dropped

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Great Storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! plenty of storage. It has a Safety measure that allows You to set a Password on your storage device, even if You lose it No one can access it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great and compact!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is so convenient for carrying around, and the material seems to provide good protection (at least compared to my previous external drive, which had metal casing and was easily scratched). The usb-c cable provided is also very secure, so there's no risk of it detaching accidentally. A note: when installing on a MacBook, you may encounter an error where the drive won't be recognised. This is due to Apple's default security settings, and you will have to look up a tutorial to fix this. It took me 10-15 minutes to resolve.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent unit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! I’m definitely getting a second one soon!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great purchase, just bought a second one

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable SSD. I use it for all travel/deployments. Very light weight, thin, and textured feel. USB 3 so you don’t have to carry a ton of cables around

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend~

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well, speedy and reliable. My only issue is that the protective sleeve catches dust like nothing else, but that doesn't interfere at all with usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T9 Portable SSD 1 TB - Easy and fast.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. I only had to attach it with a choice of one of the 2 cables it came with. I installed the app (found on the drive) onto my MacBook Pro. That was all I had to do. Tip: I got the "T9 Portable SSD 1TB" to download Google Photos onto the T9 SSD drive. I used Safari which has options that you can change that will allow you to automatically redirect what you are downloading directly to the T9, thus saving you a step.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goood everybody needs to get one of these for anything

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No instructions, doesn't work w/my phone or laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot download Samsung SSD Portable from Playstore for my android Samsung Note 20 because it says the application was made for an older phone. Downloaded Samsung Magician but that does nothing but update the firmware on the SSD. No instructions included. Then I tried to connect to my Mac Airbook M2 and it is unreadable. I'm going to return this because sheez I just want a plug a play to transfer photos. I don't know how to use this, and there are no online manuals available on the Samsung website either. Not user friendly going to return this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hungry:

      I’m sorry to hear that your out-of-box experience fell short of your expectations. Your feedback is very important to us and will be shared with our internal product team.

      If you have not yet returned your drive, please contact Samsung Memory Support to troubleshoot your issue first.

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      We look forward to hearing from you soon.

      - Samsung Memory Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    SAMSUNG T9 Portable SSD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung T9 Portable SSD 1TB offers top-tier performance, making it an excellent choice for users needing fast and reliable external storage. With sequential read and write speeds of up to 1950–2000MB/s, this drive stands out for content creators, gamers, and professionals working with large files or video footage. Its USB 3.2 Gen2 interface ensures speedy transfers, and it remains cool, even during heavy usage. The rugged build helps it survive drops, and its five-year warranty adds peace of mind. While the rubberized shell can attract dust and the drive is slightly bigger than some rivals, the T9 excels with robust thermal management and built-in hardware encryption for enhanced security. Overall, the Samsung T9 provides premium speed, reliability, and practical features—making it ideal for anyone who needs dependable high-speed portable storage.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Excellent performance in small package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Samsung T7 as an external drive with my MacBook for photo editing, and it’s been outstanding. It’s incredibly small and lightweight, but the speed is legit — fast file transfers and smooth performance even with large photo libraries. Plug-and-play on macOS, no issues at all. It also looks clean and modern, which is a nice bonus when it’s always on my desk or in my bag. Reliable, fast, and well-designed. Exactly what I wanted in a portable SSD.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    T9

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1tb is enough for me I love the style and performance!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Samsung SSD Photo Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this to store pictures that are currently on my computer. The transfer process was quick and easy. The SSD stayed cool while transferring a 1/2 T of photos. The SSD is quiet, and the provided cables are long enough to easily connect to my computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Speed

    Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, Transfers Data fast. it’s slim and fits well in my bag

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Size

    Rated 5 out of 5 stars

    Much Have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, compact device that is just as powerful as any larger device. Very convenient and it doesn’t compromise mobility with aggressive travel constraints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Speed

    Rated 5 out of 5 stars

    Review of samsung T9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great exceeded all expectations. Fast simple and compact with a great price point.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage capacity

    Rated 5 out of 5 stars

    Fast, Plenty of Storage!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast writing speeds and transfer speeds. Has plenty of storage, straight forward ease of use. Though this storage is compatible with some devices. Does not work on older phone devices, tried to transfer stuff from my iPhone 8 plus with the Apple adapter, and does not work just FYI. It can connect to many different devices such as PC, Cameras, ETC.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Speed

    Rated 5 out of 5 stars

    Portable and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and fast transfer speed. Very portable and durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Compact, and Very Reliable for Everyday Wor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Samsung T9 Portable SSD mainly for storing projects and large files, and the speed difference compared to a regular external drive is very noticeable. Transfers feel quick and smooth, especially when moving big datasets or videos. The build quality also feels solid - small enough to carry everywhere but still sturdy. Setup was simple, and it works well across different devices without any issues. I also like that it doesn’t heat up too much during longer transfers, which was something I worried about before buying. The only thing to keep in mind is that you really need a fast USB-C port to get the full speed benefits. Overall, it’s a dependable and high-performance portable SSD that’s been great for both work and personal use.

    I would recommend this to a friend
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