Customer Ratings & Reviews
- Model:
- NX-AF5000RM/AA
- SKU:
- 6481204
to a friend
- Pros mentioned:Fit
Good looking trim kit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gives a nice finishing touch and closes the gap between the counter and range. I can see where food can get inbetween the gaps (albeit smaller than what is existing) and will see if I can find a sealer of some sort to prevent that from occurring.
I would recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
^Chrystel
Good idea, too expensive and not a great fit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The idea is a good one, the fit and functionality are something else. The price is also excessive.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for taking the time to leave us a review on one of our products.
Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you!
-Angelica
- Pros mentioned:Appearance
Gap Filler
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Attractive, would have preferred it too be a little wider and possibly “T” shaped
I would recommend this to a friend So so trim kit
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moves around and food gets stuck under it. Wish it was more functional for my stove
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
We apologize that your experience with the trim kit was less than ideal. We appreciate all observation that helps us understand how to improve our products and services. Thank you for taking the time to leave this review.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144868822) to help our team pull up your information.
Have a great day.
^Charles
Seriously Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guy didn’t know how to install this. Thought he was going to hang a TV. Haven’t been reimbursed for an install that never happened. The excuse was that you contract this out. You sure didn’t have a problem charging me. You just can’t figure out how to reimburse me? Spreading the word!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
Chrystel
Recommendation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why don't they make an "Adjustable" trim for the back of the oven to the wall?
No, I would not recommend this to a friend
