Customer Ratings & Reviews
- Model:
- NX-AF5000RM/AA
- SKU:
- 6481204
Rating by feature
- Value
Rating 2.3 out of 5 stars
- Quality
Rating 3.4 out of 5 stars
- Ease of Use
Rating 2.5 out of 5 stars
- Pros mentioned:Fit
Good looking trim kit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gives a nice finishing touch and closes the gap between the counter and range. I can see where food can get inbetween the gaps (albeit smaller than what is existing) and will see if I can find a sealer of some sort to prevent that from occurring.
I would recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
^Chrystel
- Pros mentioned:Fit, Installation
Easy trim
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit easy install nice look,also very easy to clean!
I would recommend this to a friend Trim kit for 30" slide in range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product looks decent but does not fully fit the range and space we needed it for, despite it being recommended as a fit. It is not. Plus, the large bar included in the package is item we did not need (but probably paid for). Somewhat flimsy glue strip to attach to counter. Can already see difficulty in cleaning this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Ricardo
Good idea, too expensive and not a great fit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The idea is a good one, the fit and functionality are something else. The price is also excessive.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for taking the time to leave us a review on one of our products.
Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you!
-Angelica
So so trim kit
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moves around and food gets stuck under it. Wish it was more functional for my stove
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
We apologize that your experience with the trim kit was less than ideal. We appreciate all observation that helps us understand how to improve our products and services. Thank you for taking the time to leave this review.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144868822) to help our team pull up your information.
Have a great day.
^Charles
Seriously Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guy didn’t know how to install this. Thought he was going to hang a TV. Haven’t been reimbursed for an install that never happened. The excuse was that you contract this out. You sure didn’t have a problem charging me. You just can’t figure out how to reimburse me? Spreading the word!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
Chrystel
- Pros mentioned:Installation
great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and works great, easy to install and are very strong stainless steel.
I would recommend this to a friend - Pros mentioned:Fit
Nice Quality product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. I read the reviews and almost did not buy it. I am glad I bought it anyway. It fits fine and you just have to line it up and tape it in place. Not sure why everyone else was stating it was expensive and did not line up. Mine lined up and looks great! Nice quality product and just finished the look of the stove.
I would recommend this to a friend Trim Kit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These add a professional finish to countertop and stove when use to close the gaps between stove and countertop.
I would recommend this to a friendCovers gaps between counters and range
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not large enough to fill gap behind slide in range. They’re all 1/4” wide
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we appreciate you taking time out of your day to share your experience. We manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. The product dimensions (W x H x D) are 31 3/32" (1 - back piece) 23 13/16" (2 - left, right) 25" (2 - left, right - long). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143957070) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
No, pass.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nope, don't waste your time. These are nope-stix.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi EricK,
We would love to assist you with your appliance. Kindly provide us with more details about the trim kit.
Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1146816860) to help our team pull up your information.
Have a great day,
-Ernest-
- Pros mentioned:Installation
Stove
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t been able to install it yet looks like it will work
I would recommend this to a friend Never recieved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trim kit ordered two months ago and my card was charged and paying interest. Tried to cancel. No one know anything
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear valued BestBuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store for an update about your order.
Have a great day.
-Ernest-
Recommendation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why don't they make an "Adjustable" trim for the back of the oven to the wall?
No, I would not recommend this to a friend