Customer Ratings & Reviews
- Model:
- UBD-K8500
- SKU:
- 4853800
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the UBD-K8500 4K Ultra HD Blu-ray player's exceptional picture quality and ease of use, frequently praising its 4K capabilities and upscaling features. However, some users express dissatisfaction with the remote control and the player's price point. While the design and Wi-Fi functionality receive positive feedback, concerns regarding the player's size and occasional noise have also been noted.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
High resolution DVD player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This DVD player, combined with my 4K Samsung TV take movie watching to a new level. Definitely worth the upgrade from my previous 1048P combo.
I would recommend this to a friend - Pros mentioned:Ease of use
excellent picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy set up and installation, fewer connections with HDMI cables, very compact in size, utilizes less space, small compact hand held remote.
I would recommend this to a friend - Pros mentioned:Picture quality
Looks Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Player is light-weight and was easy to connect to my Samsung TV. Have not experienced any issues with the picture quality or its overall use.
I would recommend this to a friend - Pros mentioned:Picture quality
Great 4K player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great 4K player. Streaming movies off of player is better than streaming off of built in apps on 4K tv. Picture quality is amazing.
I would recommend this to a friend - Pros mentioned:Picture quality
Love love love!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing graphics, easy to use remote, the quality is sick! especially if you purchase 4k Ultra HD blurays. absolutely love it, great buy!
I would recommend this to a friend - Pros mentioned:Picture quality
Jury is still out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to go with a recent purchase of an LG UHD TV. I have purchased 2 UHD Bluray titles to test. Everything looks beautiful, except that I see occasional video glitches (2 or 3 during the Martian and 1 during Sully). I'm in the video industry, so I'm pretty sensitive to these things, but the glitches would be noticeable to anyone. They appear to be performance related (not decoding artifacts). I am hoping that future software updates may make these go away. Otherwise (it's a big "otherwise" I know), everything with the unit seems fine.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Lewis:
Thank you for purchasing this Samsung UHD Blu-ray Player. I am sorry to see that you have occasional issues.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.
To better assist you with step-by-step troubleshooting or warranty service, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Pros mentioned:Picture quality
Great 4K blue ray player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We has used our 4K blue ray players about 20 times and have not had any problems whatsoever. It is very easy to use and has a great picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung - UBD-K8500 4K Ultra HD Wi-Fi Built-In Blu-ray Player works exactly as expected. Set-up was simple. The video is very clear.
I would recommend this to a friend - Cons mentioned:Remote control
This is a good player, but could be better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good player, but it broke after the 3rd DVD. I took it back to Bestbuy and they replace it with NO hassle. Also I do not like the remote Fast forward & reverse control feature.
No, I would not recommend this to a friend - Pros mentioned:Performance
Very nice BlueRay player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loads 1080p and 4K BlueRays in a heartbeat but should have waited a while longer for the price to drop and the selection of 4K disks to improve.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this along with my new 4K Samsung tv and it was a great addition as it made sound a lot better and enhanced the overall tv experience
I would recommend this to a friend Full 4K and HDR?? Sign me up!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a true 4K blue ray player with all the bells and whistles and this looks to have given me exactly what I wanted! Very pleased!!
I would recommend this to a friend- Pros mentioned:Picture quality
Unbelievable Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You haven't seen clear picture until you've witnessed 4k. This player, like other Samsung components, doesn't disappoint. While the picture isn't quiet as good as the Panasonic's, the price can't be beat. You are talking about a difference you'd never notice unless you could do a side-by-side comparison. However, the fit and finish lacks a lot. The cabinet is mostly plastic and appears cheap for a relatively high-end piece of equipment. I guess that's what you get when you buy the latest and greatest technology in its first generation.
I would recommend this to a friendBrand response from MrSamsung
Posted .Thewise24:
Thank you for your review of this Samsung product.
Your experience and feedback are important to us and we will share your thoughts with our product team.
Should you ever need assistance or have questions, please reach out to Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
- Pros mentioned:Ease of use
Great UHD Player For The Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set-up of the player was easy and I was able to update the firmware without any issues. 4K HDR Blu-Rays look very good on my Hisense 50H8C.
I would recommend this to a friend - Pros mentioned:Upscaling
Excellent Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one great machine, love the up scaling feature also. will continue to use Samsung products.
I would recommend this to a friend - Pros mentioned:Picture quality
Great DVD Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It playes Dvd like the big screen theater. Have not played 4K DVD yet. It playes Streaming with first picture. Love the picture.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Blue Ray player is nice and compact, we love it and easy to use, we love it.
I would recommend this to a friend - Pros mentioned:Picture quality
Hi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the style I don't like the remote but the picture is good and I like the fact it has two HDMI outputs two different TVs to hook up
I would recommend this to a friend - Pros mentioned:Picture quality
Great Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product converts Blu-Rays into stunning 4K video. I have no complaints on this product. I can't wait to try an HDR Video for my 4K TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Best hd blu ray
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great blue ray player. Plugged in and up and running watching deadpool. Great clarity and sound and easy to integrate with existing Samsung tv.
I would recommend this to a friend