Customer Ratings & Reviews
- Model:
- UBD-K8500
- |
- SKU:
- 4853800
Customer reviews
Rating 4.6 out of 5 stars with 4631 reviews
(4,631 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the UBD-K8500 4K Ultra HD Blu-ray player's exceptional picture quality and ease of use, frequently praising its 4K capabilities and upscaling features. However, some users express dissatisfaction with the remote control and the player's price point. While the design and Wi-Fi functionality receive positive feedback, concerns regarding the player's size and occasional noise have also been noted.
This summary was generated by AI based on customer reviews.
- Pros mentioned:4k
Rated 5 out of 5 stars
Great product so far.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far. Hooked it up and connected to internet and was up and running. Works well with my sony smart tv. Great picture (4k ).
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Blue-ray player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is absolutely phenomenal not only when playing a 4K Blu-ray movie but the picture quality on a standard DVD is amazing.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Wonderful dvd player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great. It works very well and outperformed the others we have tried. You won't be disappointed with this product.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great Product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Easy to change settings. Connects well with the Samsung Soundbar HW-K850 with Dolby Atmos. I feel it's slow to open at times but overall great product.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very good quality product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went by the recommendation of our son and the sales person in the store to get the best one for a very good quality unit. Love it !
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
wonderful blu-ray player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, versatile, easy set-up, especially with Samsung TV due to sync/compatibility. Really liking the 4K Ultra quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
High quality picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 4K player has a good remote and a great picture. No problems. The Apps are great too.
I would recommend this to a friend - Pros mentioned:4k
Rated 5 out of 5 stars
Great, easy to hook up and set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OK, this was great makes my old Samsung obsolete. So good my kids didn't even want the old one even though it was better than theirs.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very nice 4K player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this with my new 4K and so far it has worked well. Don't have any 4K blu-rays yet but makes my blu-rays look even better.
I would recommend this to a friend - Cons mentioned:Price
Rated 4 out of 5 stars
Great but overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No 3D capability for a $200 4k Ultra HD player. Hmmm. Great product. Quiet player, easy wireless connectivity for updates and apps.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great SUHD BLU RAY DVD Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture from this suhd blu ray player. Works great with my 78" suhd Samsung TV. I can also use 1 remote for everything.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Ultra 4K Blu-Ray Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality, unit seems a bit light in weight. Feels cheaply made, however it fits nicely in the entertainment room.
I would recommend this to a friend - Pros mentioned:4k
Rated 5 out of 5 stars
Great Blue Ray DVD, 4k player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This UBD-k8500, 4k Ultra HD Wi-Fi Built-in Blu-Ray Player is by far the best DVD Player I have ever used. I highly recommend this.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love TV & 4K player!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the products. Enjoying the 4K movies. Clarity is wonderful. Love the picture on the TV. Like the great service in store too!
I would recommend this to a friend Rated 5 out of 5 stars
Excellent quality!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new DVD player is very easy to use and projects and excellent image on the new TV.....
I would recommend this to a friend- Pros mentioned:4k
Rated 5 out of 5 stars
Great quality and 3D
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of my favorite purchases. The 4k player is 3D compatible, connects to internet and plays 4k is amazing quality
I would recommend this to a friend - Pros mentioned:Upscaling
Rated 5 out of 5 stars
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use my bluray player for all of my movies and the quality is extremely good. The upscaling creates an at home theater experience
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a great price for a quality TV. Great picture and I used the Geek Squad to install on wall with a new sound board and woofer.
I would recommend this to a friend Rated 5 out of 5 stars
New Blue Ray Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad installer (he made it look so easy to use ) showed me how to use and it really is easy to use...quality excellent.
I would recommend this to a friend- Cons mentioned:Noise, Price
Rated 1 out of 5 stars
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this product. I had to return the first one I bought after just a few weeks due to it not playing 4k discs. Everything was up to date as far as the firmware and software . But it wouldn't play all the time. I bought this June 3 2016. Returned for another about a month later. Second one started making loud noises as it would play certain 4k discs, during the rotation of the discs for playback. Then the door to cover the disc tray began to vibrate very loudly and often, more so during different 4k discs. Then it too, started to not want to play certain 4k discs, periodically. Not happy considering this is a 400 dollar unit. I spoke with best buy, but since I was past my 45 day return period, since I'm an elite plus member, I wasn't given many options. Luckily we got the insurance protection that I had originally purchased figured out. Now I am going to return this piece of useless machinery, and use the return credit towards the sony 4k since they finally have one, and it's getting nothing but great reviews, hope they're true. Do not buy this unit. Nothing but trouble for myself, and after talking with the guys in the tv area at best buy, I'm not the only one having issues with this product.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review of this Samsung Ultra HD Blu-ray Player
I am sorry to hear that you were not completely satisfied with it. Your overall customer experience feedback is important to us and we will document your concerns.
Should you ever decide to give Samsung products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email.
Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador




