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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 4631 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the UBD-K8500 4K Ultra HD Blu-ray player's exceptional picture quality and ease of use, frequently praising its 4K capabilities and upscaling features. However, some users express dissatisfaction with the remote control and the player's price point. While the design and Wi-Fi functionality receive positive feedback, concerns regarding the player's size and occasional noise have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 4,630 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for an older Samsung blu-ray player that quit playing, this player has AWESOME video quality!!! Above and beyond the old player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Blu-Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews on different blu-ray players and bought this one because it would play 4K content. There's not that much out there yet that will play 4K. 4K is coming more everyday. I wanted a player that was ready vs having to buy another one down the road. This one is paired with an LG OLED TV and the picture quality is spectacular. Glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    overall great 4K player...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp picture, very easy to set up. Great quality for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great bluray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We find it easy to use and it performs well. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K pretty good. Very clear. Almost like looking out the window. Less expensive than some of the others.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    4k is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never go back to 1080p hd. 4k is the future!!! So good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellant DVR player. Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent DVR player. Very realistic picture and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Why black bars?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing. However, I have one major complaint with all HD DVD players/movies. If all HD Tvs are now 16:9 aspect ratio, why are the top and bottom black bars still displayed during movie playback? It reduces my 55" TV to essentially a 48" TV. That's not what I paid for. There is no need to still have "widescreen viewing" bars on movies!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Excellent player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great BD player with stunning 4k and wifi. Had everything I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great uhd 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, great features and awesome picture. Simple remote and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SWEEEEEET!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $400 is a little steep for this, but the picture is fantastic. I wish there were more of a selection for it but I'm not disappointed at all with this!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Upscaling

    Rated 5 out of 5 stars

    Great 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these 4k players great apps and upscaling is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    As advertised- picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use, excellent operation, sound and picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Good UHD picture and sound - worst remote ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit delivers great picture with UHD disc; sound quality is great. The remote is tiny and many buttons are difficult to press successfully. I have had better remotes on non-branded $30 DVD players. Setup was relatively easy with familiar Samsung on-screen menus. The documentation was sparse and printed on cheap paper with a gray ink and not the easiest to read.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing this Samsung UHD Blu-ray Player. Your user feedback is also important to us and will be shared with our product team.

      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/


      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Problems early on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watched one movie then had to send it in for service - thankfully Samsung paid for the shipping - but normally I guess you have to pay for your in-warranty $400 DVD player to be shipped in for service even if you've only used it once! Absurd. Aside from this, however, I will say the few movies I have watched were great - picture and especially the color - was magnificent. If you're not an early adapter it's best to wait till the fall (2016) and see how much the prices fall once more 4K blue ray players hit the market.

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great 4K, 3d player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K, 3d player. Picture is so clear and bright. 3D is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    good 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great 4k player. my planet earth ll looks wonderful on my 4k tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K Excellents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great player. It has fast load up times. The picture quality of the 4K movies are life like. I have no complaints about this player. Enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Easy to use, movies look great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up and easy to use. Movies look great, even my old ones.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    the only one out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is just O.K but it's the only 4k dvd out there so clearly the corporate moguls are in coops! I don't recommend it, but you have to have a 4k player to watch 4k movies so it is what it is!

    No, I would not recommend this to a friend