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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 4631 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the UBD-K8500 4K Ultra HD Blu-ray player's exceptional picture quality and ease of use, frequently praising its 4K capabilities and upscaling features. However, some users express dissatisfaction with the remote control and the player's price point. While the design and Wi-Fi functionality receive positive feedback, concerns regarding the player's size and occasional noise have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 4,630 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Blu-Ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture I get from the player is nice. I have been having problems with it showing no connection and going blank. Not sure if it is the player or my 4K TV. I don't like that when I put in a DVD to play a movie it goes to Multi Media mode. Not sure why it does this but like I said it it new and I am still learning.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Remote control

    Rated 2 out of 5 stars

    Better on the market with features YOU want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has chosen to remove standard features that they use to offer in favor of getting more profits, gone now is the window display of information that the older units use to have, You receive a tiny remote that is useless if watching a movie in a dim to dark place . Keys on the remote are very small and do not light up. For a unit that retails 200.00 or more it looks like you get a cheap unit you would buy at a bargain house for cheep made DVD-Blue ray player, with only the added ability of playing UD discs, There are better units out there that have not cut back on features and offer a full size remote. I would recommend one to research better for their needs instead of just buying a "name"

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Nadawolf

      Thank you for your review of this Samsung UHD Blu-ray Player.
      I am sorry to hear that you were not completely satisfied with the user experience.

      Your feedback is also important to us and will be shared with our product team for future improvement.

      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/


      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Love it. The picture is phenomenal. It is like being there.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sound receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started buying the UHD videos since our TV is a 4K unit. Then realized that the Blu ray and our 15year old receiver wouldn't work well either so off to Best Buy I went. Once installed the difference was amazing it is clearer picture and just beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great 4K DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes the set up easy and before you know it you are watching high definition 4K movies with crystal clear dolby surround sound. As of right now this is the best 4K player you can get.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Clean and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this unit to anyone! Its easy to use and has an intuitive interface

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Does a great job on all disks including 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked this up to a matching Samsung 8500 4K curved TV and was overcome by the detail from my regular Blu-ray disks and DVDs. I expected the 4K material to look great but was delighted by the extraordinary picture from non 4K sources. A great player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Bang for $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I saw this player for under $200 I had to give it a shot and couldn't be happier. I have had no issues with playback and it looks great on my 65KS8000. No way coould I spend $500+ on a player for minimal gains when you can 2-3 of these instead.

    I would recommend this to a friend
  • Pros mentioned:
    Upscaling

    Rated 4 out of 5 stars

    This is how to access UHD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really the only way to get the most out of your UHDTV. 4K Bluray with HDR looks amazing! Especially movies like Mad Max. But I was also impressed by the players upscaling of regular bluray disks. The only downside is the mechanical noise. Sometimes the player makes a odd whirring when playing some 4K disks.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Must have for movie buffs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easy setup instructions for optimal picture quality by tv model make this easy to get the best picture from and the quality of the picture you get with a 4K tv and uhd movies is awesome

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    One of the few real 4k ultra players available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4k ultra player is one of the few with real 4k ultra capabilities. For now, it is also the cheapest to get on board, without spending a huge amount of money for a 4k ultra player. The other players are only "streaming" 4k, but not really 4k.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I held out (admittedly longer than most) on the Blu-ray upgrade for our home, so my opinion is based on comparison to DVD. However, it's a great player. The picture quality is phenominal. I am wondering about how sensitive it may be overtime, but that's a gut feeling, not based on experience with the player.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great 4K BluRay Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only Con is its Remote where the UP Arrow key is too close to another key above it and so I end up 99% not getting the UP Arrow function since it always ends up two key presses simultaneously. Also couldn't validate if its wireless is operating at 802.11ac speed with my Apple Time Capsule which supports ac speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just upgraded my TV so went a head and bout this 4K player for better DVD quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I've always had good luck with Samsung products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blu ray player has fantastic picture and color . It compliments my 4K tv well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crystal clear resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a shocker it was moving from a Blu-ray player to a 4K player! More vivid crystal clear colors and shapes were far more precise! I would definitely recommend this to anybody who enjoys action movies or movies with a lot of landscaping scenery.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use with a new LG B6 OLED TV. Picture is outstanding, great detail and contrast. Revenant in 4K is awesome, realistic and totally engaging. Samsung's UBD- K8500 does it full justice, a fantastic player at a reasonable price in MHO.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Love my 4K system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clarity of my 4K tv, now have the same clarity on 4K blu-Ray action movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 4k player does a great job. The output is crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Good player, not much competition...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It plays 4k as expected as well as Blu-ray, dvd, and cd's. It has good menu software, smart features, etc. Connected to my home network it plays movies from my server and the software works faster then other players I've had before. Other then the $700 Panasonic there's not many other 4k players on the market.

    I would recommend this to a friend