Customer Ratings & Reviews
- Model:
- WE402NE
- SKU:
- 6448423
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the significant benefits of increased storage space and convenient height for easier loading and unloading of laundry. The ease of use and installation are also frequently praised, along with the generally positive feedback on the product's quality and appearance. However, some customers expressed concerns about the stability of the pedestal and reported instances of vibration. Despite these concerns, many appreciate the reduction in back strain provided by the raised height.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Height
Nice pedestal + bonus storage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition for your front load washer and dryer, avoidi bending when your clothes are ready
I would recommend this to a friend - Pros mentioned:Storage
Samsung pedestal
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First pedestal we got was dented but was replaced with no issue
I would recommend this to a friend - Pros mentioned:Storage
Be sure to get this, you'll love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should have purchased this when I bought the Washer!!! They delivered it yesterday and set it up. Looks good, I love it. When installers came they found a water leaking from the HW faucet, easily fixed but I had no idea it was leaking (water was going into the drain)
I would recommend this to a friend - Pros mentioned:Ease of use, Storage
Makes the washer look better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these for the storage space. And i like that i dont have to bend as much.
I would recommend this to a friendBrand response from Samsung
Posted .We like that you like it, Dallascowboyfan! Thanks for choosing Samsung. ^Jecca
- Pros mentioned:Storage
Needed Pedestal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This saves my back. I love this Pedestal. You don’t have to been over to clothes in the washing machine. You can store the laundry supply in the bottom. It was a great purchase!
I would recommend this to a friend Washer/Dryer Height
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matching Set works perfectly, not to have to bend at the waist to the floor was awesome!!!!!!!!!!!
I would recommend this to a friend- Pros mentioned:Storage
Samsung Pedestal with storage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great additional storage to store all our laundry stuffs in one place! Built tough!
I would recommend this to a friend - Pros mentioned:Storage
great storage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made my set perfect ! great storage and keeps my room organized
I would recommend this to a friend - Pros mentioned:StorageCons mentioned:Stability
Check the product as soon as it is delivered!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give a zero I would. I purchased 2 of these pedestals in April that were not delivered until May. After ordering the washer and preparing for the delivery, I noticed that one the pedestal had a dent on it and after further inspect there is crack where one of the legs would go. I used the undamaged pedestal for the washer , however, Best Buy refused to exchanged the product because it was a few days after the expiration period for the returns. The return period ended on May 27th and the washer was delivered on May 31st. I am having an issue exchanging the damaged pedestal with Best Buy after purchasing 2 pedestals, a Washer and a matching dryer. Poor customer service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention.
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
To better assist you with this issue, please contact the Best Buy
customer service department at P. (888) 237-8289
H.24 Hours a Day- Best buy, can either answer your question or transfer you to your local store to answer your specific concern.
Reference number:
1144563138
^Ross
Storage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of room brings washer up where you don't have to bend
I would recommend this to a friend- Pros mentioned:Storage
Happy mom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this unit, I could put all my laundry soaps in there. Very nice unit will buy again
I would recommend this to a friend - Pros mentioned:Ease of use
Very good and easy to use
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good investment - saves time and energy in transferring clothes
I would recommend this to a friend - Pros mentioned:Height
A Must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They help lift the washer and dryer as needed. Definitely a must. Although they’re a bit smaller than than my old set.
I would recommend this to a friend - Pros mentioned:Storage
Pedestals nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pedestals are nice for extra storage except the average bottle of liquid laundry detergent doesn't fit upright. Also,
No, I would not recommend this to a friend - Pros mentioned:Height
Great drawer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! It does it’s purpose. Great for your back.
I would recommend this to a friend - Pros mentioned:Ease of use
Pedestals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a difference these pedestals make. The ease up taking the clothes out of the front loader is great.
I would recommend this to a friend - Pros mentioned:Height, Storage
Storage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. Big enough for extra storage. Slide easy. Keeps the washer dryer up off the ground . Only problem is my drawer got dented
I would recommend this to a friendBrand response from Samsung
Posted .Hello, Nikki! Thank you for your feedback! ^Ty
- Pros mentioned:Storage
replacement pedestal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is it really needed? Maybe if you want to hide away your soap and other items needed for washing
I would recommend this to a friend Best addition to washer/dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these and although putting the washer on top of this and balancing them was a difficult mission the overall look is good. No more bending down to get clothes out which is amazing for me and my mother in law. This is probably the best addition to washer and dryer. Also we bought at full price and then the price was lowered which Best Buy prove match so definitely a win for us!!
I would recommend this to a friendPerfect fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the perfect addition to my washer and dryer and fits perfectly!
I would recommend this to a friend
