Customer Ratings & Reviews
- Model:
- SWA-W500/ZA
- SKU:
- 6400706
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the Wireless Subwoofer's impressive sound quality and rich bass. Many comments highlight how well it complements other sound systems and enhances the overall listening experience for movies, shows, and music. The ease of connection is also frequently praised. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent addition to my Samsung Q9 TV and soundbar.
I would recommend this to a friendWould not connect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to connect to other Samsung products and it was not compatable
No, I would not recommend this to a friendGreat Bass
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although didn't connect at first when it did I wasn't disappointed.
I would recommend this to a friendgreat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my Samsung soundbar and Samsung tv!
I would recommend this to a friendFrustrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work very difficult a waste of time don't buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dad1,
Thank you for sharing your experience with your Samsung SWA-W500 wireless subwoofer.
Samsung is committed to providing the best possible product experience, quality, and value. We back this model with a 1-year limited manufacturer's warranty if purchased brand-new directly from an authorized seller.
Please reach out to Samsung Customer Support so we can better understand your issue and provide you with troubleshooting assistance or warranty service at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Not working
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it connected, subwoofer not even working at all! Will return it ASAP!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for sharing your review of the Samsung SWA-W500 Wireless Subwoofer. We appreciate your feedback regarding the issues you are experiencing and are planning on returning it.
Samsung stands behind the quality and performance of our Soundbars with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer.
Should you want to troubleshoot your issue first, please contact Samsung Customer Support.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Bass, Sound quality
Great addition to an already great soundbar!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I currently had the Samsung MS-650 as my setup for my living room. I came across the SWA-700 on an open box sale. I decided, why not. Was this a great investment or what!! It adds a whole new layer of depth to movies, shows, music. The deep, rich bass is very smooth, not overwhelming and nice to the sound. If you have any of the Samsung Sound+ models and would love to add something extra to that beautiful sound, look no further!
I would recommend this to a friend