The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 292 reviews
Rated 1 out of 5 stars
Do Not Buy! Run!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not buy this drive. Go lookup "SanDisk 4TB Failure" and read all the horror stories. I'm so glad I backed up this drive recently, because I just lost everything.
We're very sorry to hear about your experience. Drive issues can occur due to a variety of factors, and we never want you to lose your data. Please reach out to our support team so we can review the case, check your drive's details, and assist you further: https://support-en.sandisk.com/app/askweb
Rated 1 out of 5 stars
Couldn't Able to Format
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The device became unrecognizable. I tried it on several different computers with no luck. I tried to re-format. I had no luck. After 10% were done, the process stopped. Now, the device is unreadable.
I need to return it, but I could not format it. Thus, all the info I downloaded on this SSD could be easily restored by a third party (the manufacturer). Now I'm stuck with this $350 piece of junk.
Hi, We are sorry for any inconvenience caused to you. We recommend that you please get in touch with our support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb). This way, the team can help address your concern.
Rated 3 out of 5 stars
Softwarre for back up scattered folders
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Softwarre for back up scattered folders and did not auto-back up Had to manually do it !
We sincerely apologize for the inconvenience caused to you. To further investigate the issue we would request you to submit a support ticket at https://support-en.wd.com/app/askweb so that our support team can provide you an appropriate resolution as soon as possible.
Rated 1 out of 5 stars
Horrible - Faulty Drive
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Horrible product. Avoid at all costs. The drive will fail after a few months and erase all of your data. This drive is a lemon, and BB refuses to issue a refund. As a long time BB customer, this is extremely disappointing. It's a faulty drive and this is a known issue, yet they continue to sell it. Do your research.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very frustrating. When attempting to download files it worked for a while then all the data disappeared and it told me I had to format the drive. I followed the link but it did not work. Speaking with the company was very frustrating. No real explanation. I own three of these drives and have never had this problem
We regret to learn about your experience. This is not typical of our support and we are concerned about this. Since you are facing issues while using this Portable SSD, we would request you to contact us directly so that we can help you to make sure the issue is addressed to your satisfaction and the expected service is delivered at the earliest. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Rated 1 out of 5 stars
Failed
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My ssd failed also. Bought 2 on 12/27/23 and one is ok and one faied after months of putting photos and videos on it. What would yall recommend for a good external hard drive…. I thought this was the best!!!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very disappointed in this product, i expected a better performance compared to my last product and it was the exact opposite. The performance was noticeably less than an inferior prodcuct.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worst SSD I’ve had. Check out other online reviews to confirm. The 4T has issues. I do run a 2T that has been great. I can also say Best Buy was great and let me exchange it for a Crucial SSD.
We sincerely apologize for the inconvenience caused to you. However, as you have returned the drive you could also have submitted a support ticket with our support team so that we could have investigated the issue and provided you an appropriate resolution. For any further assistance please submit a support ticket at https://support-en.wd.com/app/askweb.
Rated 1 out of 5 stars
DO NOT BUY
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Literally a waste of money..... It gets corrupted every few hours. I used to soley use seagate. They're now in my "never again" with WD
We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. We would request you to submit a support ticket with our support team at https://support-en.wd.com/app/askweb so that we can investigate the issue and provide you an appropriate resolution.
Rated 1 out of 5 stars
Fail
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Immediately corrupted after moving all my valuable files. Worst purchase ever. I had such high hopes
This reviewer received promo considerations or sweepstakes entry for writing a review.
This external solid state drive is working well. I’ve had no problems with it. I use it to do full image backups of my Windows 10 pc. I also use it on my iPad to backup photos, videos, and other files. Seems to be very fast. Copies 145 gigabytes in a matter of minutes. It gets warm, so I aim a very small usb fan at it. Don’t know if it is necessary but better to be safe than sorry.
This reviewer received promo considerations or sweepstakes entry for writing a review.
SanDisk 4 TeraByte (TB) solid state drive (SSD) is my desktop computer back-up drive. It is very fast. The drive is thin and light som that I have it velcro attached to the rear of the computer stand and the short USB-C cord plugged into the rear of the computer. No straggly wires and very neat. Highly recommend SanDisk 4TB SSD!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast and reliable. I own three now and use them for backups and one as an external hard drive. I even have one for backups on my Linux PC. I don't have a negative thing to say about them. Very fast!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it. Its fast and easy to carry around. Its durable. I backup my phone and pictures to it. It doesn't get warm. I carry it with me where ever I travel.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This solid-state drive is very fast, much faster than a mechanical SATA striped RAID. I use these for video editing, one for the video files and a second one for the cache files. Each are connected via high-speed USB-C cables.