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Customer Ratings & Reviews

Your price for this item is $59.99
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The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 2357 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, full motion capabilities, and relatively easy installation of this TV wall mount. Many appreciate its ability to accommodate various TV sizes and its tilting functionality. However, some customers note that the mount can be heavy, potentially requiring two people for installation, and that its stability and price point are concerns for some users. A few also mention limitations in the mount's extension capabilities and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,357 reviews
  • Rated 1 out of 5 stars

    Poor quality for large TV's

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this mount on a 77" LG OLED and was very unhappy! The mounting base was level when secured to the wall but the TV did not hang level, even after adjusting with the set screw on the back. When I adjusted the tilt, the set screw broke off when I tightened it and the mount does not extend or retract fluidly. I would have ended up breaking the TV if I would have continued to use this mount. It takes way too much force to extend and retract a TV this size.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi there,

      Sorry to hear that. Please give us a shout at info@sanus.com or at 1-800-359-5520, we are happy to send out a replacement set screw.

      Thanks,
      - Haydn @ SANUS Sanus

  • Rated 2 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought product to support new television that i purchased. Unfortunately the clerk sold me the wrong support system and had to reorder another one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pick it - Don't ship it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my review is strictly based on the packaging. Understandably the wall mount is shipped in its outward facing box. Slap a sticker and let it fly. However it doesnt seem to be made for shipping since the top was completely open and the other end had gaping holes where the corners used to be. I haven’t even bother to check if everything is there cause you can tell without opening the box that the mount corner is bent. Pick up the mount... dont ship it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wall mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to adjust position of tv. You can not adjust by simply holding the tv. You have to reach behind the tv and move the bracket.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good mount

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount was big and bulky. When we went to install the mound covered up the power outlet. Mount couldn't be used.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NOT AS ADVERTISED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HARD TO INSTALL, I HAVE A 75 IN TV AND YOU JUST CANT MOVE IT AS IT SHOULD. IT WAS REALLY HARD TO LEVEL THE TV ONCE IT WAS LOCKED.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hey AGG24,

      Sorry to hear you had a hard time with install. That is very frustrating. Are you having trouble extending the mount as well as leveling it? Any additional info would be helpful. Have you tried the post install level adjustment that on page 24 of the IM? If you have any questions please give us a shout at info@sanus.com or at 1-800-359-5520, we are happy to help!

      Thanks,
      - Haydn @ SANUS Sanus

  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Wrong size Returned June 24. Ordered new one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need new install date with Geek Squad. Wrong product ordered. The product was too large and ugly

    I would recommend this to a friend
  • Pros mentioned:
    Motion

    Rated 1 out of 5 stars

    Wall mount sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount is very hard to move in and out it turns okay but I would not buy again

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi Joey,

      Sorry to hear that. There are a couple things I can think of that may help here. Have you tried greasing the track, that may help, also another trick is to loosen the lower lag bolt on the side with the stuck arm. Sometimes when installed, the lag bolt holes are drilled to narrow and it pinches the wall plate together. If you ever have any questions please give our customer support team a shout at [email protected] or at 1-800-359-5520.

      Thanks,
      - Haydn @ SANUS

      Thanks,
      - Haydn @ SANUS Sanus

  • Cons mentioned:
    Stability

    Rated 1 out of 5 stars

    Not stable at all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is not stable and does not pull in and out very easily. It’s going back to the store!

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hi Manny,

      Thanks for reaching out. We're sorry to hear that the mount didn't work to your expectations and are sharing your feedback with our product team.

      Katie @SANUS Sanus

  • Rated 2 out of 5 stars

    Nice looking wall mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and looks good on the wall. Magnet that holds it in place is not good for light thin screens.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tv stand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The framing was chipped when the box was opened some difficulties with swivel

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought this brand before and was a lot better than this model. Seems like the tv wants to tilt.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hey Mclov1nn,

      Have you tried adjusting the tilt tension? That should help keep your mount where you want it and so it won't tilt down if you don't want it too. The directions for this are on page 25 in the IM. We do have a pdf IM available for download on our Sanus website.

      Thanks,
      - Haydn @ SANUS Sanus

  • Rated 2 out of 5 stars

    To heavy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To heavy. Returned for a lighter one. Would not buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was way more than expected. Could have bought a new TV for what this Wall Mount cost.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    tv bracket

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased on 11/24. first appointment to install was 12/17. as a total tech member, I thought it should be sooner. arrived at home to meet geek squad members. supervisor called to say both techs called out sick. now waiting three more days for installation. disappointing...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sent it Back

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description was not adequate. I needed it to pull out from the wall THEN slide but it did NOT.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to function correctly with 75" Samsung

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted a 75" Samsung on it and it couldn't handle it. One side would freely swing in and out, the other barely moved. If you tried to pull the TV away from the wall it required 2 people and both had to lift up the bottom of TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy anything else

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount is not worth $1.00 let alone the price paid. To try and pull my tv away from the walls requires such force that it feels like I’m going to break the TV. When I am able to pull it away, the arms do not extend in unison so putting it back, again, feels like I’m going to break my TV from the force required. Steer clear of this product!

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Thanks for reaching out. We are sharing your feedback with our product team.

      - Katie @ SANUS Sanus

  • Rated 1 out of 5 stars

    Poor excuse for a tv mount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had this mount installed November 2nd, it does not function properly. The slide mechanism binds from the weight of the tv, a 42” size. This mount was recommended by Best Buy’s In-Home Sales Manager, I’m wondering why Best Buy would recommend and sell this faulty mount.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Thanks for reaching out. We're sharing your feedback with our product team.

      - Katie @ SANUS Sanus

  • Rated 2 out of 5 stars

    Range of motion really inadequate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy and difficult to turn side to side. Using TV sides to adjust is sketchy.

    No, I would not recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hey Kambone,

      A couple of things I can think of here that might help the difficulty moving the mount. Have you tried greasing up the track at all to help it move better? Also another thing you could try is loosening up the lower lag bolt on the side where the mount is sticking. Sometimes the lag bolt holes are drilled to narrow, pinching the wall plate together when installed.

      Thanks,
      - Haydn @ SANUS Sanus