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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 83 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the TV Media In-Wall Box as easy to install and use, praising its ability to create a clean, professional look by concealing wires and components. Many appreciate the box's fit and capacity for various devices, resulting in a streamlined and organized entertainment setup. The product's quality and ability to provide ample space for components are also frequently highlighted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 83 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds everything and is totally hidden by the TV. I love having everything in one place and out of the way. Needed to have an electrician install it however, because the outlet needed to be moved.

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello,
      Thank you for your review! We're thrilled that you had a great experience with the Sanus 17" TV Media In-Wall Box. Your feedback is appreciated and reaffirms our commitment to excellence. Should you require any further assistance, please don't hesitate to reach out to our customer support team at [email protected] or call 1-800-359-5520.
      Thanks,
      SANUS support Sanus

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product, great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was just what we were looking for. Easy to install and plenty of space to add components behind the TV, in the wall. Best Buy was able to quickly pull the item and have it ready for pick up.

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello,
      Thank you for your review! We're thrilled that you had a great experience with the Sanus - TV Media In-Wall Box - 17". Your feedback is appreciated and reaffirms our commitment to excellence. Should you require any further assistance, please don't hesitate to reach out to our customer support team at [email protected] or call 1-800-359-5520.
      Thanks,
      SANUS support Sanus

  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Samsung Frame TV hanging on a tile wall. This in-wall box kept all the ugly stuff invisible and still everything works great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great box for concealing wires

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a huge box and has a place for 3 electrical outlets. Its holder allows you to put Apple TV/Roku box inside. I recommend this box if you are wall-mounting a TV that sits flush with the wall.

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello,
      Thank you for your review! We're thrilled that you had a great experience with the Sanus TV Media In-Wall Box. Your feedback is appreciated and reaffirms our commitment to excellence. Should you require any further assistance, please don't hesitate to reach out to our customer support team at [email protected] or call 1-800-359-5520.
      Thanks,
      SANUS support Sanus

  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great TV setup, with help of Sanus In-Wall Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sanus Media in-wall box has been installed by my electrician, who also hooked up the electricity, and the Geek Squad has mounted and installed my new Frame TV. All worked out perfectly, and the In-wall box is working as it should - allowing the frame TV to sit flush against the wall without any wires, cables or control box displayed. I couldn't have installed it myself - but my assistants knew what they're doing. I'll never see it again, as it's nicely hidden in wall behind my TV. Love my new set up!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great In-Wall Option.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-wall box allowed me to do my Samsung Frame install and mount the one connect box behind the TV. Everything installed perfect as intended.

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello,
      Thank you for your review! We're thrilled that you had a great experience with the Sanus 17" TV Media In-Wall Box. Your feedback is appreciated and reaffirms our commitment to excellence. Should you require any further assistance, please don't hesitate to reach out to our customer support team at [email protected] or call 1-800-359-5520.
      Thanks,
      SANUS support Sanus

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sunroom TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made for a clean professional worry free look and installation.

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello,
      Thank you for your review! We're thrilled that you had a great experience with the TV Media In-Wall Box - 17". Your feedback is appreciated and reaffirms our commitment to excellence. Should you require any further assistance, please don't hesitate to reach out to our customer support team at [email protected] or call 1-800-359-5520.
      Thanks,
      SANUS support Sanus

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect interface for frame tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what it was designed to do. Easy to install allowed for flush mounting of frame tv and providing the necsacary interfaces also provides easy interface for memory stick.

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello,
      Thank you for your review! We're thrilled that you had a great experience with the Sanus 17" TV Media In-Wall Box. Your feedback is appreciated and reaffirms our commitment to excellence. Should you require any further assistance, please don't hesitate to reach out to our customer support team at [email protected] or call 1-800-359-5520.
      Thanks,
      SANUS support Sanus

  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect back box for the application

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product for flush mounting of a Samsung Frame TV as recommended by BB. It worked perfectly. All of my components fit inside the box so there are no wires or cables seen and the TV has about a 1/4" gap between the back of the TV and the wall which is about the with of the bracket pieces. Other products may have worked, but knowing BB recommended this product, I figured why stray.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    As advertised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Fits the the frame power supply and Apple TV pretty easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Media box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great with my appliance and Frame Tv box. Just keep in mind when you install it the wires may have to be moved to connect the outlets. But hides great behind the TV don’t even know it’s there

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall box for TV box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box installed easily and we installed our Samsung frame tv box inside, highly recommended.

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello,
      Thank you for your review! We're thrilled that you had a great experience with the Sanus TV Media In-Wall Box - 17". Your feedback is appreciated and reaffirms our commitment to excellence. Should you require any further assistance, please don't hesitate to reach out to our customer support team at [email protected] or call 1-800-359-5520.
      Thanks,
      SANUS support Sanus

  • Rated 5 out of 5 stars

    Hidden Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that it’s not visible and all the wires are in the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Must have for frame tvs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and a must have if you want your frame TV to look like a picture. Our guests alway comment on how cool our pictures are and are amazed when they learn it is a tv.

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello,
      Thank you for your review! We're thrilled that you had a great experience with the 17" TV Media In-Wall Box. Your feedback is appreciated and reaffirms our commitment to excellence. Should you require any further assistance, please don't hesitate to reach out to our customer support team at [email protected] or call 1-800-359-5520.
      Thanks,
      SANUS support Sanus

  • Rated 5 out of 5 stars

    Essential for frame tvs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome enclosure for housing electronics behind a tv. Its absolutely essential for any kind of frame tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Frame TV installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Samsung The Frame installation with the cables hidden in the wall. Without this item, Best Buy couldn’t safely do the clean tv installation ( flat against the wall, no wires visible). Samsung doesn’t provide in- wall cable with tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to install. Just make sure you have the correct spacing with the studs before cutting your hole.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Organized and controlled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleanly hides all my cables for my wall mounted tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sanus thumbs up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was exactly what was required, as my sales associate promised.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    55” Sammy Frame tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for a Frame TV install, accommodates Sammy black box with ease

    I would recommend this to a friend
    • Brand response from SanusStaff
      Posted .

      Hello,
      Thank you for your review! We're thrilled that you had a great experience with the Sanus - TV Media In-Wall Box - 17". Your feedback is appreciated and reaffirms our commitment to excellence. Should you require any further assistance, please don't hesitate to reach out to our customer support team at [email protected] or call 1-800-359-5520.
      Thanks,
      SANUS support Sanus

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