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Customer Ratings & Reviews

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The comparable value price is $499.98

Customer reviews

Rating 3.1 out of 5 stars with 81 reviews

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46%
would recommend
to a friend

Customers are saying

Customers have good things to say about the ease of use and high-quality design of the Universal Remote + Host Kit, with many praising its intuitive touchscreen and sleek appearance. However, compatibility issues with certain devices and occasional connection problems are frequently cited as drawbacks. Some customers also expressed concerns about the product's cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 81 reviews
  • Rated 1 out of 5 stars

    Get the Harmony Elite Instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at the recommendation of Magnolia rep and had to return it the next day. Very buggy. Also very poor I/R and only one RFI. Harmony Elite is less expensive and works much better. Don't spend the extra money for a subpar product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Would not work, I had to return it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was supposed to provide one device to operate my TV, Audio system, DVDs, and cable box applications. It in fact did none of the above, i.e. would not operate any of my devices.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was dead right out of the box. I would have replaced it, however I read reviews where other shoppers had the same issue. Buyer beware!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Isn't updated for newer models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it won't connect to my 4k receiver, 4k directv box, or my Samsung 4k player....i'm sure it would be great if it was updated to current items....but I paid $500 for nothing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just 1 Remote Does it All

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...and you can talk to it! I'm so happy that I had Geek Squad set it up, but even a novice can use it! Press the "mike" and you're off! It makes all the changes. Does things my husband's Harmony can't.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as advanced as the pro, but love the fact it works with sonos and has a color touch screen which shows the channels logos.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of problems for the cost. The remote that came with the tv was better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best all in one smart remote out. It's works great with Sonos. Which was my primary reason for purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgraded to the Elite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote and happy with the upgrade. Have had Harmony remotes for years and this one is the best yet.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Savant Recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the harmony remote first but did not always connect. The Savant has worked flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Contol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forget all those remotes and get 1 to work all devices. Works in entire house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very satified with my purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satified with my purchase. It works great. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wanted "one" remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming with Alexa and the tv upstairs and downstairs. One remote, yes! Still learning...

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazinf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally have a super cool remote that feels and looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a great remote that's works every time you turn it on. It's a breeze to change between Cable and Netflix to Sonos then back again. Our receiver Is behing doors and the signal is strong and always works. Very pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Capable, flexible,and complex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is capable, flexible, and complex. It does all of the things I wanted it to do. It requires professional set up and programming. I used Geek Squad. They were great. I do not think I could have done this by myself.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad couldn't figure out this remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were too many issues with this remote. The Geek Squad updated our current system & stated they were having difficulty with the system issues on this. In fact, we are going back to Logitech. It is more efficient than this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the remote after having geek squad come and set it up. The router from mediacom and the host Base don't work together. Wish it would because I really liked it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product For Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boss needed me to get a surge protector because all of all the things I have around my desk I didn't have enough outlets. Has been working well so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This remote works well with so many audio equipmen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this remote after purchasing a 65' Bravia tv. It was a great addition to the tv

    I would recommend this to a friend
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