Customer Ratings & Reviews

Nice to have one remote that does everything. Easy to use like how it's slim

I returned it ! Service person couldn't get it to work. Custom service was lacking in a big way ! Terrible !!!

It all started with my husband wanting a universal remote for our growing entertainment devices. What he thought was cool was usually nothing more than a headache for myself and our two boys. Remotes with too many buttons and looked cheap in our home. Then a friend of ours told us about the Savant Remote which looked and seemed amazing. Long story short we have a Savant Remote in our home and we love it! We have a bunch of devices like cable, apple tv and sonos. The remote itself is beautiful. Looks and feels fantastic. We placed it right on our entertainment credenza. The touch screen is very intuitive to use and snappy like my iPhone. What's fun is how easy it is to get to netflix on our apple tv and then go back to sports center with favorites. Our boys who are young have no problem using it - I think they already know how to use it better than I do! We did have it get out of sync a couple times but there is a little question mark that steps you through how to fix it. If anybody has Sonos this remote is a must have. I can't describe how much more I play music now in our home. We played a lot of music anyway but this remote makes playing my streaming music even easier than my sonos controller app. And that reminds me, the app for Savant is killer! It is one of the nicest looking apps I have ever used. Really easy to get to the living room or our bedroom or the boys room. Overall great experience with this product so far. I want another for our bedroom! Can't wait for more features to come out.

I've been using both remotes for some time, I really appreciate build quality of Savant Remote but I don't think it's really worth extra $200 if you compare it to the Logitech Harmony Elite, which is great remote. With Harmony Elite you can assign buttons that you need. I use Yamaha receiver and Savant hasn't offered me any functionality for the receiver rather than sound control and on and off. Overall, I think remotes are pretty close with the functionality they offer, but Logitech is $200 cheaper. And one good thing to know is, none of these remotes work with 5G Wifi signal, what year is this? 5G launched back in 2012 and most of modern technology supports it. For example, you can't connect Roku 4 to 5G network and use Wifi Remote, you'll have to connect Roky to 2G network in order to make it work. I give Harmony Remote 4 stars and Savant 3 stars. I hope Logitech will release new remote with 5G support soon. p.s. Sorry for bad English, just wanted to share my opinion, I wish someone saved my time by reviewing both remotes.

I have had this installed for a few years now and I have had nothing but problems with it. It works great for managing my audio systems, but breaks every few weeks while attempting to manage the more complex AV system I have. I'm about to pay AGAIN to have a technician come and trouble shoot why it stopped working AGAIN. Right now, I can only turn the AV system on or off - nothing else works via the remote or the phone app. Very very disappointed with the system and the money I spent to get it set up. I DO NOT RECOMMEND this in any way. Stay away from it!!

I really wanted to like this remote. I have used Harmony remotes for years but wanted to try something new. The quality of the remote is great and the display is amazing. I have spent a few hours on the phone with Savant tech support. First, my Denon AVR-X2300W receiver isn't in their database, so I have to choose a generic Denon. Second, I can't toggle between inputs using the Savant remote. Third, they don't support Zone 2 at this point. I can’t even use my Bluetooth feature from my receiver with this Savant. It’s too basic and not designed for “Power Users.” Everyone in their tech support department is very friendly and I think I have worked with just about everyone there. Their equivalent of Harmony's Activities is Scenes, which isn't great. On top of paying $500 for the Savant Remote + Host, I had to pay an additional $70 for another blaster. Savant explained that you basically need one blaster per shelf. DEAL BREAKER!!! I have been using this remote side by side with the Harmony remote which is $349 and I don't have to purchase anything additional. Also, remember Best Buy has a $100 trade in program for old Harmony remotes. I think I have no choice at this point but to return the Savant. It would also be nice if Savant had an online compatibility list to see what they support. Savant also told me that my receiver isn't in their database. It sure would be nice to be able to go online and see when it is added. Savant, you all need to put my effort into this remote if you expect it to sell without “BUYER REMORSE.”

buttons are horrible. Too small and frequently don't respond the first 1-2 times you hit them, causing lots of frustration. The remote doesn't let you know it needs to be recharged until it is almost dead. Over the course of a year, the amount of time the remote holds a charge has shortened considerably. Sometimes can't "find" it's base for unexplainable reasons. Very disappointed considering how much it cost and was so highly recommended by the install crew at the store.

This is a terrible product. Here are the issues: 1. It often loses connection with the base station. Hard to fix this and then it will arbitrarily reconnect after a few days. 2. The UI on the remote that you use to enter your password sucks big time.The type face is small and you can easily make. a mistake. 3. If the firm ware is out of date your have to call best buy to update it. This is a deal breaker.

Great looking remote and it comes with a slick little app. I had it up an running with my system in under 15 minutes. It looks like you can control savant lights with it but i would love to be able to control my Hue bulbs. I've tried other remotes before with little to no success. I bought a Harmony a few months back and just about had a conniption trying to set it up.

Bought this to replace Logitech Elite but found out really quick that nothing replaces Logitech. This device is buggy and also has a terrible UI and not much functionality and seemed like it would be good but in the end was terrible. Returned it immediately.

The setup process, while attractive and logically arranged is frustrating because the database doesn't contain model numbers for products released in the last couple of years. Instead, you can "test" power buttons until you find one that works. While simple, it took 15 power buttons to find one of my devices. From there, the Savant UI does a great job of determining how you have things connected (To a TV or an AVR, etc) and determining whether or not you'll need to use the included external IR blaster for devices that can't be seen by the remote base. Once the app has guided you through getting everything set up, the Remote & App interfaces are very polished and family-friendly. There's no chance anyone in your family will "break" the functionality of the remote. If the power/inputs of the devices are out of sync with the remote (i.e. If the remote thinks the TV is on but it's actually off), the remote has a little question mark which starts a quick troubleshooting process to get you back on the right track. This remote is perfect for anyone who has a complicated entertainment setup with users who don't necessarily care about how the equipment is set up (ie. If you left all the original remotes out, they'd read a book instead.) That said, currently it lacks features that "power users" might need. It's difficult to get to the settings menu of your AVR and impossible to create custom buttons. (All buttons necessary for consuming content are available, but nothing for quickly tweaking settings.) Also, the remote and app contain robust functionality for creating scenes (seems to be derived from Savant's Pro offering). However, the only non-entertainment devices are clunky wall-warts meant for controlling ordinary plug-in table/floor lamps. For the price, this remote should be able to handle my Philips Hue bulbs, at least in the room where I use this remote, the light modules are a sad excuse for Internet of Things functionality. For now the scenes are effectively useless as it's easy to tune to a channel or select a service (such as Bluray, Cable, Apple TV, Sonos) directly. It's hard to say what Savant plans to do next with this remote. So far in the days after release there have been two updates (which is promising!), one to support Smart TV features (such as built in Netflix) and another to support "Enhancements by Customer Request", whatever that means. While I do appreciate the zen-like ease of use of this remote, it doesn't truly replace other remotes when I need to do something more complicated beyond watching a show or a movie and with the scenes functionality lacking devices to put into scenes (the wall wart style modules don't count, I mean come on...) I think Savant either needs to provide a roadmap for planned updates (Hue, please!) or lower the price. Currently it can't compete with offerings from Logitech or Ray Super Remote as it functions best as a secondary remote for family members who may be victims of your AV/Home Theater addiction. Essentially it has "good bones" but really needs to be fleshed out with software updates/additional integrations. (I suspect they're coming.)

Over 15 years of using Harmony remotes, and now just trying Savant. The setup is much easier than the Harmony - it is more intuitive and frankly the user interface is much better designed. Feels very high quality. The remote itself and the base/host unit work great - fast and functional, with no connection problems. Ran into one issue where the remote's code database did not have the code to my Pioneer Elite A/V Receiver. After a little playing around with using codes for other similar receivers, finally found one that worked and covered all the needed functions/inputs. To be fair, the user interface made the effort of trying out different code sets very easy. Overall, I highly recommend this product.

This remote is aesthetically pleasing & the app was easy to use, however setup was a bit of a pain. With my soundbar covering the power button on my TV so I had to use the one and only blaster it came with for the TV, then the soundbar itself would not save on my remote since the brand was not available. (I have the Energy CS-30) While setting up my bluray player (UBD-K8500), since it was initially being covered, which caused an interference with the signal, it could not be detected. I moved the bluray player within the line of sight of the host, it was still unable to detect it. Overall the remote does have potential, which may be solved with further updates, however in my situation, this remote at the moment was not too helpful. I exchanged it for the Logitech Harmony Elite and so far it is amazing though it seems to be a bit more complex. It can go either way with the recommendation, for what the system is now i will put no, but under the right circumstances & with possible updates in the future, it may be beneficial to you.

This remote is terrible compared to any harmony remote. I have had harmony remotes for the last 9 years. With every new harmony I updgraded. I was so happy with the elite last year then I heard about the Savant this year and I couldn't wait to get it for our second big tv room instead of another harmony. We have a house full of Sonos and I was really looking forward to a hand held Sonos controller. Harmony does Sonos but I never liked the harmony for controlling more than 1 Room. The Savant sounded and looked so great. Well it isn't. The IR database doesn't have all the codes for recent TVs from major Tv manufacturers! I didn't realize, yes my fault, that the remote has no support for thermostats, shades, or any lighting other than the wall lamp controller from Savant. This is a double over priced remote that Savant should cut there losses and pull from the market asap.

The goal of this product is to make a remote that is easy to set up up and great to use. They don't quite make it. The good - Feels great in your hands - Once set up, it's got a great UI - I like that all my devices are on one remote. The Bad - It's an all around remote. But, if you it to replace all the functionality of every remote, it wont do it. For example, I needed to pull out my smart TV remote the other day to get to the settings. But for flipping channels it works just fine. In another example, I'm using the Sonos app for Sonos. B - It had trouble finding my cable box and when I upgraded my cable box, i had the same problem. Called Tech support and both times i got nice people who tried to help me, but had no clue what they were doing. I had to spend a lot of time on the phone with the techs before they transferred me up to the level two techs who solved my problem in 10 min each time.

I absolutely hate this piece of junk. Loses connection with components frequently and is difficult to reconnect. I would not recommend a Savant remote to anyone.

Gave this 1 star because negative stars is not an option. I have had this about 8 or 9 months and it fails on me at least twice a week since I bought it. I have had to either reset the base or the remote every single time and now I can not get it to work at all. Please, please do not buy this.

I've owned 3 universal remotes, and this new Savant remote is the easiest to set-up and the most usable by far. At $500, it's not cheap, but the design in beautiful and it's a joy to control my Direct Tv, Roku, Sonos and Sony smart tv with it. I highly recommend this product.

I have a home theatre in a box which is quite old. It has a DVD player and sound system built in. It is not compatible with the Savant. I talked to tech support and they said it is not compatible at this time but may be added later on. I went back to the Harmony which is the best. I guess I should stay with something as long as it is not broken

I have been a user of Savant for a few years now. I purchased it to go to a smooth, unified control system for my entertainment center. What a HUGE mistake. Every time there is a system issue, it’s a $150 charge just to come out a fix it. That’s on top of the thousands I paid for it. Now I’m going to slowly let it die and bring out my individual remotes to make my system work. Do yourself a favor and stay far away from Savant.