Customer Ratings & Reviews
- Model:
- MPQ5WD-XTSP
- SKU:
- 6473382
Rating by feature
- Value
Rating 2.9 out of 5 stars
- Quality
Rating 2.9 out of 5 stars
- Ease of Use
Rating 3.4 out of 5 stars
Customers are saying
Customers admire the compatibility of the MagicMount Pro Charge5 Window/Dash with various phone models and its adaptability to different surfaces. However, concerns have been raised regarding the magnet's strength and its ability to consistently secure phones, especially during drives on rough roads or while using a phone case. Issues with phone stability and the charger's functionality, including overheating and malfunction, have also been reported. Overall, customer experiences are mixed, highlighting both the product's strengths and significant areas for improvement.
This summary was generated by AI based on customer reviews.
Works well with MagSafe iPhone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well Wish it was longer through Kinda messy package that combines the android component
I would recommend this to a friendDon’t buy this!!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work as advertised. Phone falls off over every bump in the road.
No, I would not recommend this to a friendBrand response from ScoscheCustomerService
Posted .We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at [email protected] with a link to this review, send us a message via our online chat service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.
Great mount/charger
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger works great, the magnet holds my iPhone in place and doesn’t move while I drive- I’m actually using the cd mount with the charger unit
I would recommend this to a friendAwesome magicmount!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for androids and Iphones due to the circular magnet
I would recommend this to a friendGreat :hone mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift for family and works great
I would recommend this to a friend- Cons mentioned:Magnet strength, Phone stability
Weak Magnet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Magnetic cant even hold my phone up. Phone immediately falls off.
No, I would not recommend this to a friendBrand response from ScoscheCustomerService
Posted .We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at [email protected] with a link to this review, send us a message via our online chat support service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.
- Cons mentioned:Magnet strength
Does not hold iphone 15 pro max, magnet is weak
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product and was extremely disappointed with it. Magnets are weak and my iphone would slide off like magnet was non existent. Horrible quality for the price
No, I would not recommend this to a friendBrand response from ScoscheCustomerService
Posted .We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at [email protected] with a link to this review, send us a message via our online chat support service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.
- Cons mentioned:Magnet strength
Don’t buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow to charge. Stopped charging after 5 months. Magnet strength was low and phone would fall off if I hit a small bump in road. Good idea, just didn’t work well and not for very long.
No, I would not recommend this to a friendBrand response from ScoscheCustomerService
Posted .We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at [email protected] with a link to this review, send us a message via our online chat support service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.
Its great until the charging port dies
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The port that the charging cord plugs in to died, wouldnt be a big deal but scoche does not sell just the dual plug, id have to spend another $60 to just vet that one part and i refuse to do so. Sucks because i really love this mount.
No, I would not recommend this to a friendBrand response from ScoscheCustomerService
Posted .We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at [email protected] with a link to this review, send us a message via our online chat support service located at the bottom right of our webpage or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.
It’s not compatible with 13 pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The packaging says it is compatible with iphone 12 and newer, and features the fact that i dont need a case. This will not secure properly to my 13 pro. I checked their brand online and their own website doesn’t list the 13 pro as compatible, and gives dorections on how to use it with a case. Misleading, I used to like this brand.
No, I would not recommend this to a friendBrand response from ScoscheCustomerService
Posted .The MagicMount Charge4 is a MagSafe compatible wireless charger and mount and is in fact compatible with the iPhone 13 Pro, however due to the iPhone 13 Pros larger camera, you are required to add the included MagicPlate to your phone or phone's protective case for secure mounting. If you own an iPhone 13 Pro we would recommend the MagicMount Pro Charge5 which is a redesigned version of the Charge4. It is fully compatible with the iPhone 13 Pro and does not require the use of an additional MagicPlate. If you have any additional questions please send our Customer Service Team a message via our online chat service or give us a call at 800 363 4490 x1, and we will arrange a swift resolution to your experience.
Proprietary charge cable.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You must use the 12v power adapter. I was going to use it in a commercial vehicle that had 2 usb charge ports and this mount requires you to use their 12v adapter as it has a proprietary plug on the cable end. So completely useless if you cannot use their 12v adapter.
No, I would not recommend this to a friendBrand response from ScoscheCustomerService
Posted .We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. Yes, this model does use a proprietary 12V power adapter. Are you currently experiencing an issue with your product? Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at [email protected] with a link to this review, send us a message via our online chat service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.
