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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2194 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the Backup Plus 4TB External USB 3.0/2.0 Portable Hard Drive's large storage capacity, ease of use, and compact size. Its reliability is also frequently praised, along with its attractive price point. While some users mentioned the cable could be longer and had some minor issues with the included software, the overall feedback is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,194 reviews
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Does exactly what it is supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable hard drive. Use it for my Xbox one to expand it's existing memory. Hooked up flawlessly. No issues to report of.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great backup in a small footprint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this drive to backup our laptops. I was really surprised at the size -- small!! The laptops have legacy USB3 and are backed up with Acronis True Image 2016. Backups run fairly quick. The 4TB also let's me keep a 2nd backup copy of 8 computer Windows 10 Pro OEM images in a ready portable as well.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage capacity

    Rated 5 out of 5 stars

    Lots of storage for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backup drive allowed me to store many movies and pictures to free up hard drive space which was much needed. Easy set up and the small size for 4 TB is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It's big enough for holding my data and has been dependable. Don't pull it out without ejecting it via software first.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Great performance and size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive works great with Windows 10 and is a great capacity for reasonable price. Runs virtual machines directly from this disk with no noticeable performance issues. Also, the large size allows me to use this as a backup drive for my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage capacity

    Rated 5 out of 5 stars

    Great Buy when on sale!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong portable usb 3.0 hard drive. Feels great to hold and packs nicely when put away for travel. Incredible small physical for 4TB!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage capacity

    Rated 5 out of 5 stars

    Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient & perfectly portable for extra storage! I always need extra storage for all of my files while on the go. It was important to me to have the largest TB available in a portable form. It's very durable as well. It's compatible for Mac however, I had to get help from Apple to format it correctly before using, however it was a simple fix. Lastly, I like the new shape of the hard drive. It's thin, sleek, and square. I feel it's really a great 4 tb portable HD that is perfect for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Small and mighty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compact case with large capacity makes the perfect drive for swapping data off-site. I can easily attach to a server without any power needed, duplicate data and get a copy off-site with minimal effort.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Great storage option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat the amount of storage for this size. And the price is good, too. Great deal for anyone looking for a truly portable hard drive with enough room to store everything you could ever need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage capacity

    Rated 5 out of 5 stars

    Amazing capacity for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive may not be the fastest out there, but I challenge you to find a small portable drive with more capacity, much less the same capicity for a lower price. I have had a series of failures with brand new portable Western Digital drives, I've never had an issue with Seagate portables. Just remember, they don't last forever, so plan on migrating your data to a new drive every 3-4 years (or sooner based on usage and number of hours they are left spinning).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Size

    Rated 4 out of 5 stars

    Good Price - Great Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is small enough to be carried with my laptop and has proven to be handy and reliable. It's quiet and easy to use with plenty of space for my storage needs (movies, audio, etc).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Hard Drive for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small external hard drive but very fast access speeds and easy to store/ carry. Best part is the fact that it does not require an AC adapter like most other hard drives do. Great price too.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    Fast, Huge Storage, Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with the product. It's fast, is a stand-alone USB storage device (runs off computer power), has massive storage (4 TB), is stable and I got it at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Decent External Storage-Solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to BestBuy price-matching, I bought this drive from one of their local stores. This drive has worked well for me thus far. I have copied quite a lot to and from this drive without issue, and with satisfactory performance (including instances of copying larger individual files, and also instances of copying thousands of smaller-sized files). In my experience, this drive hasn't gotten hot under heavy-use either (relative to other external HDDs I've used), which can be, generally, a good indicator of potential long-term durability (for electronics, at least). This particular drive also only requires a single USB-port to transfer data, while simultaneously powering the drive itself (some cheaper drives use a "pigtail-type" dual-USB cable, which are a pain).

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage capacity

    Rated 5 out of 5 stars

    Good size, Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size makes it easy to toss in the bag and go. Large storage volume makes it a great way to take everything along and still have room to backup the laptop for safety.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage capacity

    Rated 5 out of 5 stars

    Great small external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a large capacity external drive with a small physical footprint and no separate power supply. This Seagate external drive fit the bill perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    so far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    snagged on impulse. The good thing is that it's powered via USB. But the drawback is perhaps the speed. Granted, this is using up to USB 3 for data transfer. However to fit within the powering spec of USB 3.0, the drive cannot run any faster. The drive's purpose is to be a backup drive. Thus far, it is serving just that. A 4TB capacity is good for a drive this size. And it removes the necessity of having to have an extra power outlet in order to power the drive. Do yourself a favor and buy a drive of this size. You may never know when disaster strikes and you lose everything (which almost happened to me).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Portable yet spaceous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive is easy to transport. It does not require an extra power supply like my desktop hard drive. It provides enough space for my movies and games.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Solid little backup memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless performance to date with plenty of room for family pics, movies and recordings. Fast and easy startup once connected. Great unit so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage capacity

    Rated 5 out of 5 stars

    Easy to setup and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an extra Hard Drive for backing up my external drive as well as one for mobility. The Seagate is very fast and durable in a very handy package without the need for external power . Now I can take my entire library of files on the go by just plugging in to an available USB slot on my laptop. I also purchased a padded camera case to protect it and store the USB cord.

    I would recommend this to a friend
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