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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,392 reviews
  • Rated 5 out of 5 stars

    A lot of storage at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have learned over the years that Black Friday is the best time to buy additional hard drive storage. The 5 TB for $139 was this year's "best buy".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good Backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the Seagate Backup drives over the WD drives as I have not had any problems with Seagate as I have had with WD, such as lockups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software, including free dropbox access. Nice looking-device. Will need more time to review its function but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for a Great Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this device is working as expected. The USB 3.0 transfers are fast and the drive is running stable. I have no issues at this time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So good that I bought a second

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to switch seamlessly between Mac and Windows has proven to be invaluable. I later purchased an 8TB version. Great hard drive. I would have given 5 stars if the read speed was faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a working drive and it seems to do just fine. May be a little slower than a lightning hard drive but it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    OK drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backup program is easy to set up but hard to use. I may just end up doing manual back ups to it. the size is great for the money though.. A bit slow at times..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and fast drive with lots of storage space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is very quiet and fast. I have several drives for backing up videos and photos and it is the best at speed and noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xcelent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked better than expected. Nice adittion of carbonite cloud saving Allows you to access your data in case of eventuality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using hard drive for a total back up of all critical files. We have not seen any glitches or slowness from the drive. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast for my needs, very good quality and dependable unit. I have been buying Seagate Hard Drives for years for that reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seagate - a great value for an excellent drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been impressed with the quality and price point of the Seagate drives. I am a repeat buyer of their drives at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this on my Mac and PC. I ran into a snag during set up, but chatted with tech support and fixed the problem quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an external hard drive for video editing and production. This works great and is fast. Plug and play with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive has been good to me, I will buy another one considering that my hard drive doesn't seem to be too reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discussed with co-worker the best external hard drive to buy. Searched site and found what I needed for the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed extra storage and this satisfied my need. Now I do not have to worry about losing items or deleting things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected with no hassle to my ps4. The only issue I occasionally have is that the connections are kinda lose so I have to go back and make sure they are snug before I can continue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seagate products are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seagate products are great! I've been using them for years. This time I just needed something bigger and the price was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this works better than the Microsoft back up. This will automatically back up any document that have been updated.

    I would recommend this to a friend