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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,392 reviews
  • Rated 4 out of 5 stars

    Matched my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a backup drive for my computer. Didn't need a slim drive, just needed a regular drive and this drive gave me more xxxxBytes for the dollar that met my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product & Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed offline backup security for a small business and this product delivers it at an affordable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great backup drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent drive for external backup. I use it as my time machine backup of my system hard drive for my iMac. Trivial connection and up and running in about a minute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great review and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these hard drives they last a long time I highly recommend this product especially to video editors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seagate-backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my grandson who said it is easy to use and has enough room to store all of his works and songs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is our second seagate drive, still a winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked the first one so much we got a second to have two backups - better safe than sorry I always say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great...except

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T would not work on my system. Spent two days trying to fix it..took it back.. everyone was great there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive works great. Used it to upgrade my ps4 hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product I have not had a problem with the one I have that is why I got another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed, very simple to use! The price is great, product customer service is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish I understood if it backs up to the cloud automatically, and how I can access thos files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life long to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a nice one. Still use it today very well. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for my work station.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my work place and it's running tremendously without any issues. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with this product. I recently upgraded to this size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of memory for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we we looking for. We needed more memory for our Xbox one, and you couldn't beat the deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be wireless maybe a longer USB cable. No external power supply attachment. Backup battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful piece of tech. Much better than earlier versions of seagate external storage devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because it ended up being less than what I needed but it was a great drive while it lasted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this to since my 500mb that I've had for years is full of items from my mom's estste.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't perform as well as expected...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive does what it should, but is not what I expected. The 3.0 speeds are significantly slower than my other devices, and this one continuously slows or stops due to "errors". Had to repeat the process multiple times due to the device prematurely ending the transfer. Resulted in numerous erroneous files. Maybe I received a defective unit, but I'll go with a different brand next time. However, if it's considerably cheaper than any other brand/model, I'd say go for it.

    I would recommend this to a friend