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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,392 reviews
  • Rated 5 out of 5 stars

    Just started using

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working great so far. We use this to dump our data on to our drives after filming our shoots.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to set up the external hard drive easily but initially the data transfer was slow. Had to adjust couple of windows parameters to make it fast.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good hard drive for storage but with most USB drives don't try to edit video of use after effects too slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does its thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this hard drive hooked up for a brief time, but it does what it was meant to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was a good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 5 years on an xbox one. When it died it gave no warning signs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install, product ready when I arrived

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with knowledge and quality of service @ Best Buy. Whether online, or Geek support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for just what I needed to back up my old computer that was dying. Thank you!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What you expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drives, especially external drives, have been around for a long time and it's difficult to make something special anymore, because expectations have changed. I really wouldn't want Seagate to put more software features on top, but I do wonder if more could be done to make power supplies, fan and cooling tech, and noise improvements better. As it is, we needed a large drive for a video project to send footage to a post-production house, and this worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a good backup for my photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product delivers as expected. It works well and is a good backup nit for my photos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap space proprietary connector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it's job well, cord is sort of cheap and its proprietary so no way to upgrade. Could be useful to just have USB powered drive while traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once formatted this HD is excellent. Bought 2 others for a laptop and a desktop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Spot On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy shopping online, great customer service at the Lakeline, Austin, TX location everytimeproblems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up device at good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device works well similar to past Seagate backup models I have purchased previously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually the 2nd one I have purchased. This is good gear. Dependable and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seagate a reliable external HD for backup/storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worried about losing data. Some personal stuff backed up on 3 external drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Backup Hardrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome backup hardrive by Seagate. I love Seagate products. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hard Drive was easy to install and drag and drop and drop files. So far it is working out fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots and lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is another great Seagate product. I buy Seagate because they have excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, wish it could be used without power cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size but hate that I need to have power to use it wish it only required USB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seagate - Backup Plus Desktop 5tb External Usb 3.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i need you never can have to much Storage space I definitely recommend this

    I would recommend this to a friend