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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,392 reviews
  • Rated 4 out of 5 stars

    Good Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job. The software solution should be easier implementable. I am not impressed with the power connection's design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive for my xbox one would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product functions great! I use it as a back up drive for my photos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always purchase Seagate Drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad Best Buy carries Seagate Drives. I don't go anywhere else.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 1 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had no problem hooking it up, we were using in within a minute if taking it out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good hard drive to use as a back-up for saved items, pics, movies, books.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to backup for my iMac FCPX projects and Time machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great item at a great price. I backe-up all my important files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to upload a TON of photos and the Seagate handled it just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is good. Only problem is that some computers see it and others do not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supposed to be slow but good access tI message and has held up well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, plug and play device, stores files for easy retrieval.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it kind of slow but it works for the price it's a good deal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Having some problems...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, i need to have it connected first before boot up to have my gaming rig recognize it; but it fails to appear if done after boot up... the computer (the windows explorer hangs...) can't locate nor recognized it attached. Trying to see if its the partitioning i did, but i have no problems with my WD 5TB. Oh well, i will observing for awhile but i might return if the problem continues...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good External HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design, noisse free and the data transfer is perfect. I'm giving 4 stars because of the AC adapter wich I don't like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Desktop Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and good speed. Works as stated for data management.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of storage for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fast, good reliable external hard drive. Glad I bought it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for added gaming space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my child to gain more space for his xBox console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome invention since the wheel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's portable and very easy to use, and "even a caveman can do it"

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not user friendly and device driver issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this devise and had issues with the driver. After repeated attempts, I finally was successful connecting the storage devise. I then backup up my system to it, about 500 gb of data. After about a week of using it, I could no longer find the device with an error message. I then backed my data to my old 1.5gb drive and returned this drive to the store. Will now attempt to buy the WD version of the drive.

    No, I would not recommend this to a friend