Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,392 reviews
  • Rated 5 out of 5 stars

    Great External hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfect with our Tablo recording system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this external. Doesn't get hot after long usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 5TB HD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transfer speeds are fast even after running for hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive. Perfect for Time Machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room for Time machine on IMAC. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product at a great price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a straight forward quality at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Haven't used it yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like it will meet my needs once I begin the back up process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good drive, good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice backup drive, pretty fast on usb 3 as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT HARD DRIVE BUY IT NOW

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT HARD DRIVE TO GET MAKE SURE YOU GET IT NOW!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive for the price..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with it,and the price is great also...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great with XBOX ONE S.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged this bad boy in and started downloading massive amounts of video games. Couldn't be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had several loose their format but have been able to forensicly restore the data. Ok for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent external HD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a smaller one and got another one grt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best HDD ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best prices and Customer Services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great product, great customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there to say, hold alot. Get it for a good price and start uploading. It will store all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BOUGHT IT FOR STORAGE AND BACK-UP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE NOT HAD MUCH TIME TO GET TO USE IT. MAY CONTACT SUPPORT TO HELP SETTING IT UP THE WAY I WANT TO USE IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product performs as explained by BestBuy associate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! i would recomend to everyone i know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine after a week

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only reveived this a week ago, but it is working fine. Delivery was excellent. Runs quietly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 TB ext. HD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is designed for, and operates as intended.

    I would recommend this to a friend