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Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,392 reviews
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Using for my Xbox One FLAWLESSLY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bye space limitations. I kept having to delete games from my Xbox One and reinstall them later, so I picked up this bad boy on Black Friday and all my problems are solved. I ended up with an extra 4.5 TB of space after the Xbox One formatted the hard drive. Works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 4 out of 5 stars

    Lots of storage for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this Seagate drive. I had a 3TB model that slowly died and I am dubious, but this 5TB is working as advertised. Only time will tell. Fairly fast and Mac and PC compatible right out of the box. Quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Best hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the price it's reasonable, for the amount of space. Bought 2 of them one for my xboxone to extend the storage space another for the over flow of my pic!! And disregard the other review for this product. Reviewed the wrong one!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Love this external hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Xbox One, It works perfect. It will last a while because it is so big. It feels quality made and I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good backup hard drive.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and spacy backup hard drive. Good size for storage as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Back Up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for backing up files. Is compatible with Mac computers which is a giant plus. From install to backing up my hard drive it was extremely easy to figure out and use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good, not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good drive for the price, but has issues moving across different Mac OS's. Sometimes it also delays when loading. Nice budget drive, but not good enough for a power user.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up without any problems. The only complaint is how I only get 4.55 TB available from a 5 TB drive. Why do drive manufacturers get to use a different way to calculate memory size? Shouldn't they use the same calculation method that computer operating systems use? Despite this, it works well and seems to power down when I "eject" the USB cable which is nice since I want my drive to last for as long as possible and don't need it on all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seagate is a great brand, very happy with my Desktop 5TB External USB 3.0/2.0 Hard Drive. recommended

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Awesome xbox 1 add on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little hard drive beat my expectations it's very quiet it's not all that big and it fits right onto my Xbox. 5 terabytes how can you go wrong? I've had it for about a month and I've had no issues it's very fast and my Xbox is running much smoother I would definitely recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great fast storage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works like a charm, lots of space and does around 110MB/sec sustained write on USB3.0.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 2 out of 5 stars

    Very Slow At File History Backup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive primarily for backing up my desktop data. I decided to use the Windows 10 File History app for this instead of the proprietary software. It took over 10 hours to perform the initial backup of 500 gb. By comparison a 220 gb initial backup on my laptop with my older Toshiba 2TB drive took 2 hours. The laptop processor, memory, and hard drive specs are comparable to the desktop so it was a mystery to me why the desktop back should take more than twice as long as it should to perform the backup and definitely set off alarm bells. I went back to BB and exchanged the drive for the WD My Book 6TB drive. I reran the initial File History backup in less than 4 hours. The proprietary WD backup took 1 hour so I am definitely glad I made the exchange. Get the WD drive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all you have to do is plug it in and it works! great!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    huge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge amount of storage. So much room for activities!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity, Usb

    Rated 5 out of 5 stars

    Works With PS4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my PS4 and it works flawlessly took less than 30 minutes to move my entire game collection over I prefer digital downloads to physical disks so I need the space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great external drive for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As others have mentioned there is a lot of data missing out of the box, but for the amount of storage you do get and for the price this one cannot be beat. Fast, responsive. No noise issues. Doesn't get as hot as I'd read others say. Overall a great drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for Xbox One!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my boyfriend the day before Christmas, very simple set up as the other reviews stated. Total of 4.5 TB free space, Best Buy price matched Amazon $114.99!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Seagate backup drives

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several different Seagate backup drives and none of them have disappointed. Easy setup. Work well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good USB drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage space. Have used for over a year with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hard drive for Mac and PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to plug and go, after installing a quick app then restart, my Mac worked fine without reformatting the drive on my own. Nice size and design.

    I would recommend this to a friend