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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4.7 out of 5 stars with 2392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Backup Plus Desktop 5TB External Hard Drive's large storage capacity and ease of use. Its reliability and relatively quiet operation are also frequently praised, along with the competitive price and fast USB 3.0 transfer speeds. While some users found the bundled software to be problematic, most customers reported a positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,392 reviews
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 4 out of 5 stars

    good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality, easy to use. Compact and large data srorage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and lots of space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Seagate drives. I purchased this to replace my other Seagate external hard drive because I was running out of space. Great plug and play and simple to transfer from one hard drive to another. Hopefully, I won't run out of room so soon.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Excellent Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is connected to my network and it is the best cloud device I have used in a long time for a very busy household. All of the information on it is easy to access, with shareable parts to others in the house hold. Fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 4 out of 5 stars

    great harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great harddrive. plenty of storage and easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Excellent Fast Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this in store based on the review. It works and is fast. Have been transferring files with no issues back and forth from main drive to this via USB 3.0. Build is solid and seems well ventilated to prevent overheating as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem to use. Works like they claim. Not a bad buy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great storage for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Seagate has more then enough space for me to consolidate all of my other hard drives in one place. I was able to clear up a lot of space by having everything in one place.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it for the price on black friday as a back up of my network drive. i wiped it of the seagate programs and just tossed all my stuff on it, and now it will sit and stay good in the closet if anything goes wrong. sounds like a bad way to spend a bunch of money but when something goes wrong you will remember why you bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup and works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to use to store ISO images of my DVDs and Blurays. After a few weeks of service, I have no complaints and the price was good ($/GB). Easy to set up like most external drives in this class. Speed is good for my purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased eight of these. We have definitely noticed all the speed advantages of the USB 3.0 interface. The capacity is a definitely plus used in video editing environments.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well with Mac and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with my Mac as a backup. Easy to use with no extra installation to make it work with a Max. It works pretty quick when saving or being used to copy from it to another external. No problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    must have for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish this hard drive would have came with my xbox one. It would have saved me a lot of time downloading and deleting games so I could try them. A must have for gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Working great since I got it over a month ago.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going to purchase a 4t and best buy had a sale on the 5t for the same price. Couldn't say no. Using other drives by the same company, and haven't had any problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Usb
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Perfect for my projects (editing wedding videos)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only brand of external hard drive that I use to edit wedding videos. I can go up to 4 hour straight of editing videos using this EHD. So far, I never had any problem with it - at least for my purpose of using it. It can get very hot. However, I just pause for few minutes, to give it a break, before continuing on with what I do. I already have 5 of this since I used it 2 years ago. But, of course, if I have enough budget, I would buy thunderbolt to see how it will improve my workflow.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    it looks like it is very good storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am very happy with this hard drive so far no problems.it has a lot of storage space which allow you to store a lot of pictures and videos. i recommend this kind of storage device which will last you at least one to two years of files storage

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    Backup Drive for Movies, Pictures and Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a backup drive for my pictures, movies and music. A hard drive can fail at anytime and if you don't have backups for your files they will be lost forever. I went with this drive mainly because the price was right for the amount of storage you get. 5 Terabytes is probably way more than most people need but since I've digitized my entire DVD collection I actually use about half of it. This drive has been great so far and I would recommend it to anyone looking for a good external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best hard drive for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second hard drive I have purchased. My sons use/needed it for their XBox One. Easy to hook up with no problems. They are very happy with it. Highly recommend this product from Best Buy. Seagate is a great brand.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great hard drive forbthe price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my ps4 pro and i love it. I don't think i'll ever run out of space for games. The only negative i can draw from it is a slight hum that it gives off when it's reading and writing. But you can't hear it unless your really close to it. The speed is good and the look is cool. Overall i am very happy with it. I've had it about a month and it has been plugged in and working hard 24/7 and i have had no issues with heat or anything. I would definitely recommend to anyone whonis looking to upgrade to more space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    No Surprises - No Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started shooting a lot of DSLR Video and needed a big, fast, and speedy, backup drive. I did my usual low level format to stress the drive and some large file copy pastes. No problems or hitches at all. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Business Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run a small business and this is a great back up drive for my files. It has a ton of extra space and works well. It is also USB 3.0 so it transfers files very fast.

    I would recommend this to a friend